Mobile Toggle

Posts Tagged ‘Trucking industry’

HD Repair Forum Recognizes Mark Polzin as “Collision Repairer of the Year”

Posted by

The Spring HD Repair Forum (HDRF) took place in Fort Worth, Texas on April 5th & 6th at the Historic Fort Worth Hilton. Industry leaders and executives from the United States and Canada gathered to network and participate in the only conference solely dedicated to the heavy-duty collision repair industry. 

On Tuesday, HDRF leadership recognized Mark Polzin as the Collision Repairer of the Year. This award is presented to an individual for outstanding leadership, dedication, and commitment to advancing the heavy-duty collision repair industry. Mark joins a select group of industry leaders that have been presented with this distinguished award. 

Mark is the current owner and CEO of Budget Truck and Auto in Janesville, WI. He is one of the inaugural HDRF advisory board members and continues to selflessly give his time and knowledge to the benefit of the entire industry. His contributions to the advisory board have led to greater participation and support from collision repairers, insurers, and manufacturers. Mark’s passion and desire to improve the industry is evidenced by a growing list of participation and support of various industry groups and associations. 

The award presentation was extra special as Mark’s son, Aaron, was in attendance. Aaron is also active with Budget Truck and Auto. Mark’s passion for the industry can only be rivaled by his love and commitment to his family. We are thankful for people like Mark, because they give without expecting anything in return.

About HD Repair Group
HD Repair Group offers a dedicated source of focused-information for those involved in collision repair work of heavy-duty, medium-duty, commercial, and non-commercial vehicles primarily in classes 4 – 8. This community is where industry stakeholders, such as shop owners, company executives, managers, technicians, estimators, and others can network with industry peers and find the latest news, tips, trends, and best practices in the heavy- and medium-duty collision repair marketplace. The HD Repair Group serves this industry in numerous ways including hosting conferences, distributing a monthly e-newsletter, hosting webinars, videos, social channels, and more. Dates for the Fall HD Repair Forum later this year will be announced in the coming weeks. Stay connected with the heavy-duty collision repair industry by signing up for our e-newsletter and visiting https://hdrepairforum.com/

About Budget Truck and Auto
Budget Truck and Auto has been a family owned and operated business since 1973. Starting with only one building and growing to a 40,000 sq ft repair facility. The current operation includes four paint booths with three that measure over 65 feet long, and one of the largest frame machines in the country. The company is committed to producing the highest quality repairs along with impeccable customer service. 

2021 Year-end Trends for Commercial Collision Claims

Posted by

The following data provides benchmarking insights and trends compiled from PPG’s ADJUSTRITE® Commercial Estimating system for the 4th quarter, 2021. This data reflects information compiled from both insurance and shop estimates from the United States and Canada. For all metrics, this information excludes known total losses, estimates with only one line item, and estimates <$100.
Severity for 2021 averaged $9,965—a 13.3% increase over 2020.  Severity for the 4th quarter experienced the largest increase, up 20.6% relative to Q4 2020. 

When looking at Sale Mix Percent for the past four years, the only year-over-year trend is that Sublet percent is increasing. Comparing 2021 to 2020, Parts and Sublet percentages increased, while Labor and Paint Materials decreased. All Sales Mix dollars categories saw increases in 2021.  The annual average for Parts dollars had the highest increase of 14.6%, while the lowest increase was for Paint Materials dollars at 10.1%.  

Table 1:  Sales Mix Percent for 2018 – 2021

In Table 2, the 2021 Labor Mix Percent shows an increase in Mechanical over 2020, while Body Percent continued to slightly decline.

Looking at Table 3, all Average Labor Dollar categories show an increase in 2021 relative to 2020, with the exception of Frame.  Body and Paint had the largest increases of 11.2% and 8.6, respectively.

Table 3: Average Labor Dollars for 2018 – 2021

Please note that a correction to Sublet was made for trends reported Q3 2021 and has been applied to all years. 

Average Dollars for Sublet, Paint Materials and Shop Supplies show a year-over-year increase. Compared to 2020, Shop Supplies had the highest percent increase of 14.8%. 

 

Thank you for your continued interest in following the latest trends for commercial collision claims.

 

About PPG ADJUSTRITE®:

The PPG AdjustRite Commercial Estimating system is an industry-leading platform in the medium-to-heavy-duty equipment repair and claims industry. This system is a web-based, fully mobile application, driven by a comprehensive database of commercial vehicles and equipment including: tractors, trailers, trucks, boxes, motor coaches, RVs, and buses. To learn more about the PPG AdjustRite Commercial Estimating System, visit www.adjustrite.com .

2022 HD Repair Forum Moving Ahead with Spring Conference

Posted by

Katy, Texas, January 26, 2022 – Plans for the 2022 HD Repair Forum’s spring conference have been confirmed. The 2022 event is scheduled for April 5th-6th at the historic Hilton in downtown Fort Worth, TexasRegistration is now open and sponsorship opportunities are already being booked. 

“The HD Repair Forum brings together the stakeholders of the heavy- & medium-duty collision repair industry to provide attendees the opportunity to discuss trends, address industry challenges, and evaluate key business strategies.” explains Brian Nessen, President of the HD Repair Forum. 

The 2021 annual event was co-located with the ATA’s Technology Maintenance Council’s fall event and helped reach an even larger group of industry influencers. With the guidance of its advisory board members and constituents, the HD Repair Forum continues to address the needs of the industry. A few highlights from the 2021 event included presentations from Daimler, Bendix, RVTI, IMMI, 3M and several others. 

Session topics for the upcoming spring event will address a myriad of industry issues such as expanding needs to repair advanced driver assistance systems (ADAS), including scanning and calibration, the infrastructure needs of repair facilities for repairs to electric and alternatively-fueled vehicles, insurance relations, ongoing parts challenges, staffing issues, and solutions for improvement in industry collaboration. 

Extensive networking opportunities allowing shop owners, insurers, appraisers, OEMs, paint manufacturers, information providers, and equipment and service companies to build relationships, conduct business, and solve problems are a key focus for this two-day event. 

Companies interested in having a presence at the HD Repair Forum are encouraged to book now as sponsorships are limited. More information can be found on the sponsorship page of the website. Companies interested in sponsoring, getting more involved with this industry, or even hosting a co-located event can send inquiries to Brian Nessen BrianN@hdrepalrforum.com or Jennie Lenk JennieL@hdrepairforum.com 

Visit the website for more information or contact us at 281-819-2332. 

Registration Opens for 2022 HD Repair Forum

Posted by

December 21, 2021, Katy, Texas – The 2022 HD Repair Forum is set to return to the historic Hilton Fort Worth this spring, on April 5th & 6th, 2022. Last month, advisory board members met to discuss the state of the industry and made plans for the upcoming event.

The HD Repair Forum’s program will follow a similar format as in year’s past, spanning two days with presentations and panel discussions involving OEMs, insurers, and other collision industry leaders. Early bird registration to the HD Repair Forum is now open. To access registration, go to www.hdrepairfoum.com/register

Attendees will gain valuable information on collision industry trends and insight as to how technology is redefining the industry and repairs in the future. Focused learning tracks are available both afternoons, providing attendees more in-depth information on topics that best address their individual or business needs. 

In addition to education, another focus of the event is to provide extensive networking opportunities. Collaboration amongst all industry stakeholders will advance the industry at a quicker pace and help identify solutions to challenges experienced by everyone in the market. All key reasons behind the event’s development and rapid success. 

To register for the 2022 HD Repair Forum and gain access to medium and heavy-duty collision repair information and education, equipment suppliers, and networking opportunities,  follow this link: https://na.eventscloud.com/hdrf2022

For additional information on the HD Repair Forum and its events please visit, www.hdrepairforum.com.

Sponsorship and advertising opportunities are available. For inquiries, you may reach out to Brian Nessen BrianN@hdrepairforum.com or Jennie Lenk JennieL@hdrepairforum.com.

About HD Repair Group
The HD Repair Group offers the industry a dedicated source of focused information for those involved in collision repair work of heavy- & medium-duty vehicles, found primarily in classes 4, 5, 6, 7, and 8. This community is where shop owners, executives, managers, technicians, estimators, and other industry stakeholders will find the latest news, best practices for heavy- and medium-duty collision repair. The HD Repair Group offers numerous ways of delivering this information including two annual conferences, a monthly e-newsletter, webinars, videos, and social channels for networking. Learn more or sign up here to get connected today.

Advisory Board Meets to Discuss 2022 Plans

Posted by

Yesterday afternoon members of the HD Repair Forum’s Advisory Board met with the event’s organizers to review the success of the HD Repair Forum’s first-ever fall event, discuss the current state of affairs within heavy- and medium-duty collision repair shops across the nation, and shed light on topics of interest for the HD Repair Forum’s upcoming spring 2022 event in Fort Worth, Texas. 

The organization’s fourth conference and first-ever fall event was held this past September in Cleveland, Ohio co-located with the American Trucking Association’s TMC 2021 event. It was a positive step for the industry post-covid to meet in person and network, discuss challenges facing the industry, and gather information on the latest trends in HD collision repair. “I really enjoyed co-locating the HD Repair Forum with TMC,” explains Dean Hancock, HDRF advisory board member and former collision repair facility owner.  “I was able to spend time on TMC’s show floor, visit with vendors, and I think we, as a collision repair industry gained exposure to important industry partners like, fleet managers and OEMs on both the vehicle and component side.“

At the 2022 event, advisory board members clearly agree that the industry needs to have more education, information, and conversations on two particular topics. First, repairers and their insurance partners need to understand how and when to properly scan, calibrate, and recalibrate vehicles equipped with Advanced Driver Assistance Systems. They also need to understand how to know where to locate these systems and how they are different. Jim Barber of Bendix Commercial Vehicle Systems spoke to the HD Repair Forum’s audience in both the general session and focused learning tracks in Cleveland this past fall. “The information and clarity he provided was helpful and very informative. However, some of the procedures he noted as necessary, or not necessary, differ from the other ADAS systems being used in the market. We need to hear from all of the various suppliers.” emphasized Chris Sterwerf, COO of Fairfield Truck & Auto, and long-time HD Repair Forum advisory board member.

Another hot topic the advisory board felt would be impactful is the preparation and precautions that need to be taken when repairing electric and alternative fuel heavy- and medium-duty vehicles. These vehicles are all quickly advancing their footprint in the market and shops need to understand how each one of these vehicles needs to be handled and repaired differently. “I have CNG and LNG vehicles rolling through the shop quite regularly, ” explains Monte Lewis, President of Monte’s Repair Shop, Inc. 

Stakeholders in the heavy- and medium-duty collision repair industry, who have topics that you think the industry should be discussing, are welcome to send suggestions to communications director, Jennie Lenk, jenniel@hdrepairforum.com

Members of the heavy- and medium-duty collision repair industry interested in making connections with important business partners and staying up-to-date on the latest trends and challenges facing this industry should make plans to attend the 2022 HD Repair Forum, being held April 5th & 6th in Fort Worth, Texas. 

Established in 2017, the HD Repair Forum aims to facilitate collaboration amongst all of the industry stakeholders within the heavy- and medium-duty collision repair industry.  This includes repairers, insurers, equipment manufacturers, service providers, and educators. “By providing industry-wide education, opportunities for growth, and extensive networking opportunities, the HD Repair Forum hopes to speed up the advancement of the industry and develop solutions to the challenges experienced by everyone,” explains Brian Nessen, HD Repair Forum President and Co-Founder.

Registration to the event will open next month. To receive news and updates on this event and the industry it serves, sign up for e-communication here.

Latest Quarterly Trends for Commercial Collision Claims

Posted by

The following provides benchmarking insights and trends compiled from our PPG ADJUSTRITE® Commercial Estimating system. This data reflects information compiled from both insurance and shop estimates from the United States and Canada. For all metrics, the information excludes known total losses.

Severity for the 2nd Quarter averaged $8,644— a 7% decline over the previous quarter. However, this number is 1.8% higher than Q2, 2020 and 6.2% higher than Q2, 2019.
July 2021’s severity data indicates that Q3’s severity average dollars will climb back closer to Q4 2020 numbers.
The Sales Mix for Q2 saw a slight percentage increase in labor dollars over 2020, primarily due to a decrease in parts dollars. Sublet dollars also increased slightly.

Table 1. Sales Mix Percent for Quarter 2 of 2019, 2020, & 2021
Body and Paint categories in Q2’s Labor Mix showed slight increases compared to same quarter last year. Mechanical labor percentage experienced its first decline in a year, but still remained higher than Q2 2019.
Table 2. Labor Mix Percent for Quarter 2 of 2019, 2020, & 2021
Over the past four quarters, none of the average labor costs indicate clear trends, up or down. Given the decline in Q2’s average severity dollars, all average labor costs, with the exception of Mechanical Labor, declined from Q1. The average Miscellaneous Labor cost experienced the largest dollar decline. Compared to same quarter last year, Miscellaneous, Paint, and Body Labor costs increased, while Frame and Mechanical Labor costs showed a decrease.

Table 3. Average Labor Dollars for Quarter 2 of 2019, 2020, & 2021

 

 

 

Compared to last quarter, decreased severity in Q2 unavoidably led to average dollar decreases in Sublet, Paint Materials, and Shop Supplies.

Both Sublet and Paint Materials were down 5%, with Shop Supplies down 3%. Yet, Q2 2021’s average dollars for Sublet, Paint Materials, and Shop Supplies remained higher compared to Q2 2019 and 2020, with the latter showing the highest % increase of 9.0%.

Compared to Q2 2020, average Total Supplement Dollars were down 12.3%.

 

 

 

Thank you for your continued interest in the industry metrics provided.

About PPG AdjustRite:
The PPG AdjustRite Commercial Estimating system is an industry-leading platform in the medium-to-heavy-duty equipment repair and claims industry. The system is a web-based, fully mobile application, driven by a comprehensive database of commercial vehicles and equipment including: tractors, trailers, trucks, boxes, motor coaches, RVs, and buses. To learn more about the PPG AdjustRite Commercial Estimating System, visit www.adjustrite.com .

HD Repair Forum To Be Held at TMC Fall Meeting

Posted by

Arlington, Virginia – Today, the American Trucking Associations’ Technology & Maintenance Council and the Heavy Duty Repair Forum, announced they have agreed to co-locate their fall events at the 2021 TMC Fall Meeting and Transportation Technology Exhibition this September in Cleveland.

“We are pleased to welcome the HD Repair Forum and their attendees to join us this September,” said TMC Executive Director Robert Braswell. “Our events truly complement each other and should provide tremendous benefits for our members, attendees, vendors and sponsors.”

The HD Repair Forum is the largest conference solely dedicated to the heavy-duty collision repair industry, and with today’s announcement it will mark the first time the event has co-located with another industry event.

“Today’s announcement offers additional significance because the HD Repair Forum and the TMC Fall Meeting and Transportation Technology Forums will be our organizations’ first in-person meetings since the COVID-19 pandemic,” Braswell said. “This is another milemarker in our industry’s road to recovery and we are excited to gather in Cleveland this fall.”

HD Repair Forum President and Co-Founder Brian Nessen also said HDRF will now be held twice a year with a spring and fall format moving forward at venues and dates to be announced.

“Our attendees have asked for a bi-annual event almost since our inaugural event. And for this year, our advisory board suggested we consider co-locating with another industry event as we move back to in-person conferences,” he said. “Co-locating with TMC was a natural fit considering many of our advisory board members are regular attendees and supporters of the TMC events and supporters of their efforts to improve the industry.”

As a result of co-locating with the TMC, Repair Forum attendees and partners will have an opportunity to attend the Council’s technical exhibition, educational sessions and meetings, as well as the many events surrounding the National Technician Skills Competition, TMCSuperTech 2021.

TMC’s 2021 Fall Meeting will be held September 12-16 at the Huntington Convention Center in Cleveland. The HD Repair Forum will take place September 15-16, with a schedule of events and registration information coming soon.

For more information on this year’s TMC Fall Meeting, call (703) 838-1763 or visit http://tmcfall.trucking.org.

A Look at Commercial Collision Claim Trends

Posted by

To aid those weathering the uncertainties of how 2021 will impact the commercial collision industry, we at PPG are sharing some benchmarking insights and trends, compiled from our ADJUSTRITE ® Commercial Estimating system, from 2018 thru 2020— including both insurance and shop estimates from the United States and Canada. For all metrics, except severity, the information excludes known total losses.

Severity trends reflect an industry experiencing increased complexity or
year-over-year increases.
In contrast to the approximate 4.7% increase in claim severity from 2018 to 2019, excluding total losses, there was a 2.7% increase from 2019 to 2020. The average claim severity in 2020 was $8,620.
(For all estimates including total losses, there was a 10.4% increase in severity in 2020, compared to 2019, with an average claim severity of $10,288.)

Total parts’ dollars also showed year-over-year increases. For 2018 to 2019, the average total parts’ dollars increased 3.3%. There was a 2.9% increase for 2019 to 2020.

Average total parts ‘dollars per estimate in 2020 was approximately $4,120. Total labor dollars also saw increases year-over-year.

 

 

 

From 2018 to 2019, total labor dollars increased 6.3%, and there was a 3.7% increase in 2020, over 2019. Table 1 provides a 3-year view of sales mix percentages.


Table 1:
Sales Mix Percent for CY 2018 – CY 2020

 

 

With labor dollar increases outpacing others, it is critical to review the labor mix percentages over the past three years, which averaged 61.8% body, 3.5% frame, 10.7% mechanical, 0.2% miscellaneous and 23.8% paint.

The 3-year trend saw a move of less paint and body to more mechanical and miscellaneous labor percentages. Table 2 provides a view of each year.

Table 2: Labor Mix Percent for CY 2018 —CY 2020

94.0% of estimates with body labor. The 3-year average percentages of estimates for each labor type were as follows:

    • 7.9% with frame labor
    • 23.9% with mechanical labor
    • 1.2% with miscellaneous labor
    • 71.0% with paint labor.

From 2019 to 2020, there were increases in estimates with frame and mechanical labor, and a decline in estimates with paint, body, and miscellaneous labor. Table 3 provides a view of each year.

Table 3: Percent of Estimates with Each Labor Type for CY 2018—CY 2020
Table 4:
Average Labor Dollars for CY 2018—CY 2020
A review of the 3-year trend for average labor dollars shows that all labor types experienced a year over year increase except frame and mechanical labor dollars. Frame labor dollars were flat from 2018 to 2019, however were down 5.4% from in 2020. Mechanical labor dollars increased in 2019 over the previous year, however remained flat in 2020. Miscellaneous labor dollars saw a double- digit increase of 11.5% from 2019 to 2020. Table 4 provides a view of each year.


In the parts count category, the 3-year average for number of parts per estimate is 23, with OEM parts used 95.5% of the time. When comparing average parts dollars for 2020, the OEM average part cost was $247—recycled parts was $1,433, and aftermarket new was $335. The split between repair and replace labor dollars in 2019 and 2020 amounted to 42% for repair and 58% for replace. “Front” was the most often flagged primary impact area in 2020, followed by “Right Front” then “Left Front.”

The 3-year average for sublet dollars per estimate is $711, with the average down 1.5% in 2020. From 2018 to 2020, paint and material dollars showed year over year increases of 6.6% and 5.2% respectively. Average paint and material dollars per estimate in 2020 numbered $547. Average shop supplies per estimate in 2020 was $168, an increase of 6.2% over 2019.There was a larger increase in shop supplies in 2019, over 2018.

Since 2018, the total supplement amount per estimate has continued to rise, increasing by 8.2% in 2019 and 34.8% in 2020. The average total supplement cost was approximately $3,800 in 2020 The percent of estimates with supplements increased from 25.9% in2018 to almost 28% in 2019. Last year saw that percentage drop to 24.2%, with 71.9% of those estimates having only have one supplement. Supplement dollars represented 33 – 34% of severity in 2018 and 2019, while 2020 saw that number increase to 44%.

 

Thank you for allowing us to provide you with insights compiled from our AdjustRite Commercial Estimating system. All of us at PPG Industries wish you the best of success in 2021! If you have any questions regarding our commercial estimating system, feel free to contact Ryan Woolfenden, PPG marketing manager, commercial programs, at woolfenden@ppg.com.

About AdjustRite:
The AdjustRite ® Commercial Estimating system is an industry-leading platform in the medium-to-heavy-duty equipment repair and claims industry. The system is a Web-based, fully mobile application, driven by a comprehensive database of commercial vehicles and equipment including: tractors, trailers, trucks, boxes, motor coaches, RVs, and buses. To learn more about the AdjustRite Commercial Estimating System, visit www.adjustrite.com .

SCA Appraisal Sending Free PPE and Speeding Appraiser Pay in Advance of COVID-19 Spikes

Posted by

Burbank, CA – In anticipation of an accelerating spike in COVID-19 cases and in the interest of safety for its nearly 800 franchise and network appraisers, SCA appraisal has launched a second round of up to $25,000 of complimentary COVID-19 PPE directly to field appraisers as an effort to mitigate potential exposure to COVID-19 and mitigate any possible exposure to clients.  Additionally, SCA is accelerating pay to appraisers and increasing the frequency of payments to help assist with any financial challenges associated with potential shutdowns.

“As a society and as businesses, we learned a lot about the impact of CVID-19 spikes and related shutdowns throughout 2020.  SCA wants to ensure we are doing all we can to promote safety and assist with financial stability in the event the increased COVID-19 cases being reported nationally translate into further business disruption.”, says Timothy Davis, Jr., president of SCA Appraisal.  “Nothing is more important to us here at SCA than our people, our franchise network and our clients’ vehicle owners.  The PPE and accelerated compensation is our small way of cementing the commitment to the industry that SCA has proudly-served for over 40 years.”

“For our franchise and network partners, getting them paid is more important now than ever and SCA has committed resources to expediting these payments.”, states Monica Warner, CFO.  “We know times may have been tight for some in the industry and we are proud to be able to extend payments faster than ever.”

Additional information regarding this program can be obtained by visiting SCA’s dedicated website at:  http://sca.claims/ppe

For inquiries:
Phil Langley
plangley@sca-appraisal.com / 214-914-0187

Collision Avoidance Systems, Layered ADAS Technology, and Collision Repair Needs

Posted by

Due to the expected decrease in accidents, fully autonomous trucks often bring feelings of uncertainty to virtually anyone involved in the collision repair industry. However, as was discussed during the 3rd installment of the HD Repair Forum’s webinar series; there is a silver lining.

It’s true, collision avoidance systems aren’t new technology. The industry was exposed to early forms of these systems years ago with the implementation of anti-lock brake systems (ABS). However, truck manufacturers continue incorporating additional ADAS features into their vehicles at an accelerated rate. Understanding the technology and repairability of these technical features is extremely important for repairers to gain a foothold of, because accidents are still going to happen and your credibility and liability are on the line. 

A company heavily involved in vehicle technology and of increasing importance to the heavy-duty collision repair industry is component manufacturer, Bendix Commercial Vehicle Systems. Recently, administrators at the HD Repair Forum brought representative Jim Barber of Bendix, forward to speak directly with collision repairers in an one hour segment titled, “Evolve Your Business to Keep Up with ADAS Equipped Vehicles.” The newest OEM technical additions, the importance of proper repair and operation of the technological additions before returning affected vehicles to customers, as well as technological terms such as YAW, LAS, and SAS were just a few topics of importance that were discussed.

Although full autonomy seems to be the end goal of vehicle technology developments, it is not here yet and will not be incorporated exactly as some may perceive. Barber laid out clearly to those in attendance that the industry’s projected path in implementing all five levels of vehicle autonomy will take some time, “Today, we’re currently into level 1 systems and we’re crossing into Level 2 systems…The Level 5 systems (where a driverless vehicle will be implemented) probably won’t be a reality until the 2040, 2050 time frame.”  In fact, using the aviation industry as an example, he furthered this statement by adding, “We’ve had fly-by-wire aircraft for almost 30 years, where an aircraft can take off and land by itself… but yet the federal government still requires a pilot and a co-pilot.”

Still, the industry trend is to continue adding more sensors, gathering more information to achieve better performance, with driver lives and safety at the forefront. Thus, this educational episode was spent ensuring attendees understood the importance of getting acclimated with the latest additions in heavy- and medium-duty vehicle advance driver assistance systems) technology and that repair needs and processes are changing.

ADAS technology can be viewed as “building-block” technology, in which the newest ADAS technology is layered upon the pre-existing technology, or the ABS systems in this case. In other words, the ABS system serves as the foundation in which additional advanced driver assistance systems (ADAS) are built upon. An animated diagram provided during the webinar helped participants grasp the layering effect. 

Understanding the building blocks of ADAS is an important message, because it will help diagnose and repair vehicles when it enters the shop, especially when the vehicle involved has Bendix Wingman and Fusion technology. Barber further clarified that each layer of added technology provides another message for the ECU to read, thus an action to deliver.  

Essentially, the technology depends upon each other; ground-breaking comprehension in that each feature must be observed for complete functionality post-collision. The culmination of Wingman and Fusion components and technology brings the ABS, ECU (electronic controls unit), Radar and Camera together. “The camera may see something, but the radar does not, and it tells the system, no don’t worry about it, and vice versa…The system goes active when the two components agree.”

An underlying message for this webinar and even expressed as a question asked by a participant is, does a safe and proper repair begin with scanning the vehicle? Barber confirmed that every shop should have a document outlining the condition of that truck when it arrived at the shop, and more importantly the condition it was in upon delivery. The ACom Pro Diagnostics tooling and software referenced in the webinar is one such method to achieving that goal. It provides documented proof of active engine fault codes, battery voltage, and even provides technicians with needed information, such as the proper steps to recalibrate sensors. This is the documentation and proof that you need to show the fleet owner, insurance company or vehicle owner that you performed a safe and proper repair. It could mean the difference between a comeback, subsequent accident, fatality, or lawsuit. 

Additional important messages were shared during this month’s webinar and included pre-scans and post-scans, steering angle sensor recalibration needs, proper replacement of cameras on windshields, which is OEM specific, and more. 

For a complete review of the information shared in this webinar, sponsors of the HD Repair Forum Webinar Series have made this information available to the industry on demand. Simply register to watch this episode or previous episodes by following this link.