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Posts Tagged ‘Heavy-duty collision repair’

Registration Opens for 2022 HD Repair Forum

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December 21, 2021, Katy, Texas – The 2022 HD Repair Forum is set to return to the historic Hilton Fort Worth this spring, on April 5th & 6th, 2022. Last month, advisory board members met to discuss the state of the industry and made plans for the upcoming event.

The HD Repair Forum’s program will follow a similar format as in year’s past, spanning two days with presentations and panel discussions involving OEMs, insurers, and other collision industry leaders. Early bird registration to the HD Repair Forum is now open. To access registration, go to www.hdrepairfoum.com/register

Attendees will gain valuable information on collision industry trends and insight as to how technology is redefining the industry and repairs in the future. Focused learning tracks are available both afternoons, providing attendees more in-depth information on topics that best address their individual or business needs. 

In addition to education, another focus of the event is to provide extensive networking opportunities. Collaboration amongst all industry stakeholders will advance the industry at a quicker pace and help identify solutions to challenges experienced by everyone in the market. All key reasons behind the event’s development and rapid success. 

To register for the 2022 HD Repair Forum and gain access to medium and heavy-duty collision repair information and education, equipment suppliers, and networking opportunities,  follow this link: https://na.eventscloud.com/hdrf2022

For additional information on the HD Repair Forum and its events please visit, www.hdrepairforum.com.

Sponsorship and advertising opportunities are available. For inquiries, you may reach out to Brian Nessen BrianN@hdrepairforum.com or Jennie Lenk JennieL@hdrepairforum.com.

About HD Repair Group
The HD Repair Group offers the industry a dedicated source of focused information for those involved in collision repair work of heavy- & medium-duty vehicles, found primarily in classes 4, 5, 6, 7, and 8. This community is where shop owners, executives, managers, technicians, estimators, and other industry stakeholders will find the latest news, best practices for heavy- and medium-duty collision repair. The HD Repair Group offers numerous ways of delivering this information including two annual conferences, a monthly e-newsletter, webinars, videos, and social channels for networking. Learn more or sign up here to get connected today.

Advisory Board Meets to Discuss 2022 Plans

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Yesterday afternoon members of the HD Repair Forum’s Advisory Board met with the event’s organizers to review the success of the HD Repair Forum’s first-ever fall event, discuss the current state of affairs within heavy- and medium-duty collision repair shops across the nation, and shed light on topics of interest for the HD Repair Forum’s upcoming spring 2022 event in Fort Worth, Texas. 

The organization’s fourth conference and first-ever fall event was held this past September in Cleveland, Ohio co-located with the American Trucking Association’s TMC 2021 event. It was a positive step for the industry post-covid to meet in person and network, discuss challenges facing the industry, and gather information on the latest trends in HD collision repair. “I really enjoyed co-locating the HD Repair Forum with TMC,” explains Dean Hancock, HDRF advisory board member and former collision repair facility owner.  “I was able to spend time on TMC’s show floor, visit with vendors, and I think we, as a collision repair industry gained exposure to important industry partners like, fleet managers and OEMs on both the vehicle and component side.“

At the 2022 event, advisory board members clearly agree that the industry needs to have more education, information, and conversations on two particular topics. First, repairers and their insurance partners need to understand how and when to properly scan, calibrate, and recalibrate vehicles equipped with Advanced Driver Assistance Systems. They also need to understand how to know where to locate these systems and how they are different. Jim Barber of Bendix Commercial Vehicle Systems spoke to the HD Repair Forum’s audience in both the general session and focused learning tracks in Cleveland this past fall. “The information and clarity he provided was helpful and very informative. However, some of the procedures he noted as necessary, or not necessary, differ from the other ADAS systems being used in the market. We need to hear from all of the various suppliers.” emphasized Chris Sterwerf, COO of Fairfield Truck & Auto, and long-time HD Repair Forum advisory board member.

Another hot topic the advisory board felt would be impactful is the preparation and precautions that need to be taken when repairing electric and alternative fuel heavy- and medium-duty vehicles. These vehicles are all quickly advancing their footprint in the market and shops need to understand how each one of these vehicles needs to be handled and repaired differently. “I have CNG and LNG vehicles rolling through the shop quite regularly, ” explains Monte Lewis, President of Monte’s Repair Shop, Inc. 

Stakeholders in the heavy- and medium-duty collision repair industry, who have topics that you think the industry should be discussing, are welcome to send suggestions to communications director, Jennie Lenk, jenniel@hdrepairforum.com

Members of the heavy- and medium-duty collision repair industry interested in making connections with important business partners and staying up-to-date on the latest trends and challenges facing this industry should make plans to attend the 2022 HD Repair Forum, being held April 5th & 6th in Fort Worth, Texas. 

Established in 2017, the HD Repair Forum aims to facilitate collaboration amongst all of the industry stakeholders within the heavy- and medium-duty collision repair industry.  This includes repairers, insurers, equipment manufacturers, service providers, and educators. “By providing industry-wide education, opportunities for growth, and extensive networking opportunities, the HD Repair Forum hopes to speed up the advancement of the industry and develop solutions to the challenges experienced by everyone,” explains Brian Nessen, HD Repair Forum President and Co-Founder.

Registration to the event will open next month. To receive news and updates on this event and the industry it serves, sign up for e-communication here.

Latest Quarterly Trends for Commercial Collision Claims

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The following provides benchmarking insights and trends compiled from our PPG ADJUSTRITE® Commercial Estimating system. This data reflects information compiled from both insurance and shop estimates from the United States and Canada. For all metrics, the information excludes known total losses.

Severity for the 2nd Quarter averaged $8,644— a 7% decline over the previous quarter. However, this number is 1.8% higher than Q2, 2020 and 6.2% higher than Q2, 2019.
July 2021’s severity data indicates that Q3’s severity average dollars will climb back closer to Q4 2020 numbers.
The Sales Mix for Q2 saw a slight percentage increase in labor dollars over 2020, primarily due to a decrease in parts dollars. Sublet dollars also increased slightly.

Table 1. Sales Mix Percent for Quarter 2 of 2019, 2020, & 2021
Body and Paint categories in Q2’s Labor Mix showed slight increases compared to same quarter last year. Mechanical labor percentage experienced its first decline in a year, but still remained higher than Q2 2019.
Table 2. Labor Mix Percent for Quarter 2 of 2019, 2020, & 2021
Over the past four quarters, none of the average labor costs indicate clear trends, up or down. Given the decline in Q2’s average severity dollars, all average labor costs, with the exception of Mechanical Labor, declined from Q1. The average Miscellaneous Labor cost experienced the largest dollar decline. Compared to same quarter last year, Miscellaneous, Paint, and Body Labor costs increased, while Frame and Mechanical Labor costs showed a decrease.

Table 3. Average Labor Dollars for Quarter 2 of 2019, 2020, & 2021

 

 

 

Compared to last quarter, decreased severity in Q2 unavoidably led to average dollar decreases in Sublet, Paint Materials, and Shop Supplies.

Both Sublet and Paint Materials were down 5%, with Shop Supplies down 3%. Yet, Q2 2021’s average dollars for Sublet, Paint Materials, and Shop Supplies remained higher compared to Q2 2019 and 2020, with the latter showing the highest % increase of 9.0%.

Compared to Q2 2020, average Total Supplement Dollars were down 12.3%.

 

 

 

Thank you for your continued interest in the industry metrics provided.

About PPG AdjustRite:
The PPG AdjustRite Commercial Estimating system is an industry-leading platform in the medium-to-heavy-duty equipment repair and claims industry. The system is a web-based, fully mobile application, driven by a comprehensive database of commercial vehicles and equipment including: tractors, trailers, trucks, boxes, motor coaches, RVs, and buses. To learn more about the PPG AdjustRite Commercial Estimating System, visit www.adjustrite.com .

Agenda Details for 2021 Medium & Heavy-Duty Collision Industry Conference Released

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Details for the medium and heavy-duty collision repair industry’s 2021 conference and networking event taking place next month in Cleveland were released this week. Highlights of the two-day program include presentations from Daimler, Bendix, IMMI, 3M, and several other collision industry leaders. 

HD Repair Forum’s event coordinators announced last month that the fall event would co-locate with the American Trucking Association’s, Technology & Maintenance Council’s fall meetings, and take place on Wednesday and Thursday, September 15th and 16th.

Similar to year’s past, the event includes presentations, panel discussions, and break out sessions focused on industry challenges, opportunities, and current technical updates and business demands. Topics of interest include, frame and cab repair, advanced driver assistance systems (ADAS), scanning and diagnostics and business strategies to drive efficiency and profitability.

Members of the medium and heavy-duty collision repair industry interested in making connections with important business partners and staying up-to-date on the latest trends and challenges facing this industry should make plans to attend. This includes repairers, insurers, equipment manufacturers, service providers, and educators.

Information on equipment offerings and services available to this industry are also a key feature of this event. Representatives from industry partners including Navistar, AkzoNobel, Daimler, Axalta, Evercoat, and Enterprise will be in attendance along with other important event sponsors

Speakers and content for the program are a derivative of the work, input, and direction of the HD Repair Forum Advisory Board, a group of hard-working, forward-thinking, and collaborative-seeking repair facility owners and managers from across all corners of the country.  

For more information on this year’s fall program, go to www.hdrepairforum.com/agenda
For registration access go to www.hdrepairfoum.com/register

Educating the industry as a whole and providing extensive networking opportunities helps facilitate collaboration amongst all of the industry stakeholders. The HD Repair Forum was established to help speed up the advancement of the industry and develop solutions to the challenges experienced by everyone across all sectors of the medium and heavy-duty collision industry. 

Additional information on the HD Repair Forum and its events can be found at www.hdrepairforum.com.

2021 HD Repair Forum Opens Registration

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The 2021 HD Repair Forum conference is set to take place Wednesday and Thursday, September 15th & 16th, 2021 in Cleveland, OH, and will be co-locating with the American Trucking Association’s Technology & Maintenance Council’s fall meetings.

The HD Repair Forum’s program will follow a similar format as in year’s past, spanning two days with presentations and panel discussions involving OEMs, insurers, and other collision industry leaders. Registration to the HD Repair Forum does require a separate registration than TMC’s registration and is now open to the public. To access registration, go to www.hdrepairfoum.com/register

Attendees of this collision repair focused event will gain valuable information on industry trends and insight as to how technology will redefine the industry in the future. Break-out sessions, taking place at the conclusion of day one, and in the morning hours of day two will provide attendees the opportunity to choose education on topics that best address their individual or business needs. The event’s general session and break-out sessions are geared towards executives, shop owners, managers, and company leaders. 

In addition to education, another focus of the event is to provide extensive networking opportunities. Facilitating collaboration amongst all of the industry stakeholders will translate into advancing the industry at a quicker pace and the evolution of solutions to challenges experienced by everyone in the supply. All key reasons behind the event’s development and rapid success. 

To register for the 2021 HD Repair Forum and gain unique access to medium and heavy-duty collision repair information and education, equipment suppliers, and networking opportunities,  follow this link: https://na.eventscloud.com/hdrf2021

For information on equipment offerings and services available to this industry, be sure to check out our 2021 event sponsors. Additional information on the HD Repair Forum and its events can be found at www.hdrepairforum.com.

Sponsorship and advertising opportunities are available, but very limited. If interested, reach out to Brian Nessen BrianN@hdrepairforum.com or Jennie Lenk JennieL@hdrepairforum.com.

Latest Quarterly Trends for Commercial Collision Claims

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The following provides benchmarking insights and trends compiled from our ADJUSTRITE® Commercial Estimating system. The data reflects information compiled from both insurance and shop estimates from the United States and Canada. For all metrics, the information excludes known total losses.

Severity over time graph

In Q1 2021, severity averaged 8.1% higher than Q1 2020 and numbered approximately $9,100, similar to the previous quarter. However, taking into consideration seasonal severity, the current trend indicates an increase from quarter to quarter.

Q1 Sales Mix Percentage Graph

Sales mix in Q1 shifted to parts from labor, sublet, and paint materials.  The largest negative swing occurred in sublet, a trend that began in Q2 of 2020 when the sublet percentage was 7.3%. 

 

Table 1 – Sales Mix Percent for Q1 of 2019, 2020, & 2021

 

 

 


Labor mix in Q1 further indicates a growing shift towards mechanical work, a trend noticed since Q2 2020.  Paint experienced the largest negative swing in the labor mix for Q1.

Table 2 –  Labor Mix Percent for Q1 of 2019, 2020, & 2021

 

 

 


Average labor dollars for body and paint in the first quarter saw increases of 7.2% and 4.7%, compared to Q1 2020.  Average labor dollars in the frame, mechanical and miscellaneous categories all experienced declines.

 

 

 

 


Table 3 – Average Labor Dollars for Q1 of 2019, 2020, & 2021

 

 

 

 

Compared to last year’s first quarter, Q1 2021 saw increases in average dollars per estimate for sublet, paint materials, and shop supplies, with the latter experiencing the largest increase of 9.4%.  Sublet in Q1 2021 showed its first percentage increase since Q4 2019.

Thank you for your continued interest in studying the latest industry metrics for commercial collision claims.

About AdjustRite:
The AdjustRite® Commercial Estimating system is an industry-leading platform in the medium-to-heavy-duty equipment repair and claims industry. The system is a Web-based, fully mobile application, driven by a comprehensive database of commercial vehicles and equipment including: tractors, trailers, trucks, boxes, motor coaches, RVs, and buses. To learn more about the AdjustRite Commercial Estimating System, visit www.adjustrite.com.

HD Repair Forum To Be Held at TMC Fall Meeting

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Arlington, Virginia – Today, the American Trucking Associations’ Technology & Maintenance Council and the Heavy Duty Repair Forum, announced they have agreed to co-locate their fall events at the 2021 TMC Fall Meeting and Transportation Technology Exhibition this September in Cleveland.

“We are pleased to welcome the HD Repair Forum and their attendees to join us this September,” said TMC Executive Director Robert Braswell. “Our events truly complement each other and should provide tremendous benefits for our members, attendees, vendors and sponsors.”

The HD Repair Forum is the largest conference solely dedicated to the heavy-duty collision repair industry, and with today’s announcement it will mark the first time the event has co-located with another industry event.

“Today’s announcement offers additional significance because the HD Repair Forum and the TMC Fall Meeting and Transportation Technology Forums will be our organizations’ first in-person meetings since the COVID-19 pandemic,” Braswell said. “This is another milemarker in our industry’s road to recovery and we are excited to gather in Cleveland this fall.”

HD Repair Forum President and Co-Founder Brian Nessen also said HDRF will now be held twice a year with a spring and fall format moving forward at venues and dates to be announced.

“Our attendees have asked for a bi-annual event almost since our inaugural event. And for this year, our advisory board suggested we consider co-locating with another industry event as we move back to in-person conferences,” he said. “Co-locating with TMC was a natural fit considering many of our advisory board members are regular attendees and supporters of the TMC events and supporters of their efforts to improve the industry.”

As a result of co-locating with the TMC, Repair Forum attendees and partners will have an opportunity to attend the Council’s technical exhibition, educational sessions and meetings, as well as the many events surrounding the National Technician Skills Competition, TMCSuperTech 2021.

TMC’s 2021 Fall Meeting will be held September 12-16 at the Huntington Convention Center in Cleveland. The HD Repair Forum will take place September 15-16, with a schedule of events and registration information coming soon.

For more information on this year’s TMC Fall Meeting, call (703) 838-1763 or visit http://tmcfall.trucking.org.

Axalta’s Commercial Transportation Team invests in Remote Training Capability

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As manufacturer of the leading and most durable coatings in the commercial transportation industry including the iconic Imron® brand, Axalta is dedicated to developing new products and processes as well as continually improving existing products to meet evolving customer needs.  As the importance of training continues to grow while the logistics of face-to-face meetings becomes increasingly difficult, Axalta is proud to introduce a portfolio of over 25 remotely accessible educational resources that aid in the professional application of Commercial Transportation Finishes. These educational resources are designed to develop and improve application skills, reinforce proper repair procedures, and enhance capability to select and mix the optimum products to exceed the expectations of vehicle owners.

Via this investment in remote learning, Axalta aims to help customers gain proficiency in the selection in use of our products and increase productivity via correct application and use of the most efficient processes. 

A comprehensive set of Commercial transportation training programs has been created as E-learning modules and Self Study Courses to allow both shop and distributor personnel to gain needed expertise at their own pace when time permits.  Our on-line learning resources can be found in Axalta’s Learning Campus at  

Axaltalearningcampus.com

For first time users, a Learning Campus profile can easily be created for free by clicking on the “Create a Learning Profile” link right below the Sign-in area. 

To find the Commercial Transportation Courses, click on “Commercial Transportation” at the top of the home screen after signing in.  

Current E-learning Modules

  • Axalta Commercial Transportation Understating Commercial Coatings
  • Axalta Commercial Transportation Undercoat National Rule
  • Axalta Commercial Transportation Undercoat Regulated
  • Axalta Commercial Transportation Topcoats National Rule 
  • Axalta Commercial Transportation Topcoats Regulated 
  • Axalta Commercial Transportation Basecoats & Clearcoats National Rule 
  • Axalta Commercial Transportation Basecoats & Clearcoats Regulated 
  • Rival Commercial Transportation System 

Current Self Study Courses

  • Axalta Commercial Transportation Air System Components
  • Axalta Commercial Transportation Spray Equipment Set-up
  • Axalta Commercial Transportation Surface Preparation
  • Axalta Commercial Transportation Abrasives & Sanding Best Practices

Current Lunch & Learn Presentations (Short training sessions designed for local Axalta reps to present to distributors and shops at their location over a lunch break) 

  • Axalta Commercial Transportation Undercoats National Rule Lunch and Learn
  • Axalta Commercial Transportation Undercoats Regulated Lunch and Learn
  • Axalta Commercial Transportation Topcoats National Rule Lunch and Learn
  • Axalta Commercial Transportation Topcoats Regulated Lunch and Learn
  • Axalta Commercial Transportation Basecoat / Clearcoat National Rule Lunch and Learn
  • Axalta Commercial Transportation Basecoat / Clearcoat Regulated Lunch and Learn
  • Axalta Commercial Transportation Rival System Lunch and Learn

Commercial Transportation Video Series

  • Commercial Transportation – Blending CT Systems
  • Commercial Transportation – Clearcoats
  • Commercial Transportation – Undercoats
  • Commercial Transportation – Spray Equipment Setup
  • Commercial Transportation – SS Topcoats / Basecoats
  • Commercial Transportation – Surface Preparation

Addressing HD Wheel Masking & Painting at the Shop Level – Issues and Remedies

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When painting a truck, bus, or trailer, repairers shouldn’t forget to paint the wheels. If the vehicle needs paint, chances are the wheels do too. While wheel preparation for the painting process is similar to the preparations for the cab, body, and chassis, there is one unique, taxing issue in wheel preparation: wheel masking.

The Issue
Traditional wheel masking is very time consuming, as one has to manually tape around each tire, hub, and lug nut. In the past, there were no “wheel masking templates” on the market, so repairers would have to spend time trying to fabricate them. Usually this has been done by cutting cardboard, which is flat and never fits, or by using excessive amounts of tape and paper.

The Remedy
A wheel masking system of pre-formed, reusable plastic maskers that cuts time and labor, and provides a professional finish with minimal clean-up now exists. This solution is known as “Tire Mask”. These wheel masking templates are available in many popular fleet wheel sizes (17.5″, 19.5″, 22.5″, 24.5″) and contour to each tire, wheel + rim component. In addition, Tire Mask users can trim or use extra tape for a custom fit. Each masker is reusable up to 20 times, and “Hubb Capps” last forever. The use of Tire Masks can reduce masking and clean-up by approximately 90%. Freshly painted wheels can drastically improve fleet appearances, while increasing resale value and decreasing DOT fines associated with neglect.

Useful Tips for the Road Ahead
When painting wheels remember, “The better the prep, the better the finish”.
Remove rust and be sure your lugs are properly torqued before painting, as this helps to avoid fresh paint in between the mating surfaces.
Follow FMCSA (DOT) Statute § 393.205 regarding wheels
Follow OSHA guidelines for painting, and the 3.5 mil paint thickness as recommended by the TMC.
As always, safety first.

To ensure the wheel masking process goes smoothly, TM Products, LLC. created a demonstration video for users to view.
For more information on Tire Mask you may visit, www.tiremask.com

A Look at Commercial Collision Claim Trends

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To aid those weathering the uncertainties of how 2021 will impact the commercial collision industry, we at PPG are sharing some benchmarking insights and trends, compiled from our ADJUSTRITE ® Commercial Estimating system, from 2018 thru 2020— including both insurance and shop estimates from the United States and Canada. For all metrics, except severity, the information excludes known total losses.

Severity trends reflect an industry experiencing increased complexity or
year-over-year increases.
In contrast to the approximate 4.7% increase in claim severity from 2018 to 2019, excluding total losses, there was a 2.7% increase from 2019 to 2020. The average claim severity in 2020 was $8,620.
(For all estimates including total losses, there was a 10.4% increase in severity in 2020, compared to 2019, with an average claim severity of $10,288.)

Total parts’ dollars also showed year-over-year increases. For 2018 to 2019, the average total parts’ dollars increased 3.3%. There was a 2.9% increase for 2019 to 2020.

Average total parts ‘dollars per estimate in 2020 was approximately $4,120. Total labor dollars also saw increases year-over-year.

 

 

 

From 2018 to 2019, total labor dollars increased 6.3%, and there was a 3.7% increase in 2020, over 2019. Table 1 provides a 3-year view of sales mix percentages.


Table 1:
Sales Mix Percent for CY 2018 – CY 2020

 

 

With labor dollar increases outpacing others, it is critical to review the labor mix percentages over the past three years, which averaged 61.8% body, 3.5% frame, 10.7% mechanical, 0.2% miscellaneous and 23.8% paint.

The 3-year trend saw a move of less paint and body to more mechanical and miscellaneous labor percentages. Table 2 provides a view of each year.

Table 2: Labor Mix Percent for CY 2018 —CY 2020

94.0% of estimates with body labor. The 3-year average percentages of estimates for each labor type were as follows:

    • 7.9% with frame labor
    • 23.9% with mechanical labor
    • 1.2% with miscellaneous labor
    • 71.0% with paint labor.

From 2019 to 2020, there were increases in estimates with frame and mechanical labor, and a decline in estimates with paint, body, and miscellaneous labor. Table 3 provides a view of each year.

Table 3: Percent of Estimates with Each Labor Type for CY 2018—CY 2020
Table 4:
Average Labor Dollars for CY 2018—CY 2020
A review of the 3-year trend for average labor dollars shows that all labor types experienced a year over year increase except frame and mechanical labor dollars. Frame labor dollars were flat from 2018 to 2019, however were down 5.4% from in 2020. Mechanical labor dollars increased in 2019 over the previous year, however remained flat in 2020. Miscellaneous labor dollars saw a double- digit increase of 11.5% from 2019 to 2020. Table 4 provides a view of each year.


In the parts count category, the 3-year average for number of parts per estimate is 23, with OEM parts used 95.5% of the time. When comparing average parts dollars for 2020, the OEM average part cost was $247—recycled parts was $1,433, and aftermarket new was $335. The split between repair and replace labor dollars in 2019 and 2020 amounted to 42% for repair and 58% for replace. “Front” was the most often flagged primary impact area in 2020, followed by “Right Front” then “Left Front.”

The 3-year average for sublet dollars per estimate is $711, with the average down 1.5% in 2020. From 2018 to 2020, paint and material dollars showed year over year increases of 6.6% and 5.2% respectively. Average paint and material dollars per estimate in 2020 numbered $547. Average shop supplies per estimate in 2020 was $168, an increase of 6.2% over 2019.There was a larger increase in shop supplies in 2019, over 2018.

Since 2018, the total supplement amount per estimate has continued to rise, increasing by 8.2% in 2019 and 34.8% in 2020. The average total supplement cost was approximately $3,800 in 2020 The percent of estimates with supplements increased from 25.9% in2018 to almost 28% in 2019. Last year saw that percentage drop to 24.2%, with 71.9% of those estimates having only have one supplement. Supplement dollars represented 33 – 34% of severity in 2018 and 2019, while 2020 saw that number increase to 44%.

 

Thank you for allowing us to provide you with insights compiled from our AdjustRite Commercial Estimating system. All of us at PPG Industries wish you the best of success in 2021! If you have any questions regarding our commercial estimating system, feel free to contact Ryan Woolfenden, PPG marketing manager, commercial programs, at woolfenden@ppg.com.

About AdjustRite:
The AdjustRite ® Commercial Estimating system is an industry-leading platform in the medium-to-heavy-duty equipment repair and claims industry. The system is a Web-based, fully mobile application, driven by a comprehensive database of commercial vehicles and equipment including: tractors, trailers, trucks, boxes, motor coaches, RVs, and buses. To learn more about the AdjustRite Commercial Estimating System, visit www.adjustrite.com .