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Agenda Released for 2019 HD Repair Forum

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Houston, Texas, February 12, 2019 – Earlier this month, HD Repair Forum’s development team released the agenda for its 2019 heavy-duty collision repair conference, being held April 2nd- 3rd in Fort Worth, Texas.

“Last year, as a first-time event, we were very satisfied with the feedback we received on the program. Repair facility owners, fleet and body shop managers, insurance partners and other industry leaders were pleased with the information and opportunities that were uncovered.” explains Co-founder and President of the HD Repair Forum, Brian Nessen.“It is based on this feedback and the requests and direction given from our advisory board, that this year’s conference follow a similar format.”

The 2019 agenda will assist repair facilities in the heavy-duty collision repair market improve their processes and profitability, bring further clarity to solutions available for parts sourcing and pricing, educate the industry on the newest vehicle technologies entering this market, while continuing conversations on other industry challenges, including access to OEM repair procedures.

Until recently, this group of collision repairers did not have an event dedicated to their business needs and interests. The HD Repair Forum now provides industry leaders a place to gather, communicate, collaborate, and network with peers, stakeholders, and key-influencers. “We look forward to offering the heavy-duty collision repair industry the opportunity to come together and drive change that benefits all the stakeholders and most importantly, their mutual customer.” concludes Nessen.  

Below is an overview of the 2019 HD Repair Forum agenda:

2019 HD Repair Forum Day One – Tuesday, April 2, 2019

General Sessions
Keynote Speaker – Mike Jones
OEM New Vehicle Technology
Clean Energy in the Transportation Industry
Panel Discussion: Finding Parts – Is There an Easier Method to the Madness?

Focused Learning Tracks – Breakout One
Track A: What Happens in 100 Milliseconds During a Collision
Track B: Estimating Made Easy
Track C: Building a Successful Alignment and Safety System Calibration Program

Focused Learning Tracks – Breakout Two
Track A: Develop Standard Operating Procedures for Efficient Results
Track B: Composite Repair in the Heavy Duty Truck and Commercial Vehicle Market
Track C: Heavy-Duty Truck Collision Damage Analysis

Focused Learning Tracks – Breakout Three
Track A: Discover Leadership
Track B: Commercial Vehicle Scanning – What Tools and Software Do I Need?
Track C: I-CAR Training

Networking Reception

HD Repair Forum Day Two – Wednesday, April 3, 2019

General Sessions
Industry Trends and Insight
New Vehicle Technology Now and Beyond
Opportunities for Equipping the Industry with Training and Technicians
Data Privacy and Liability After a Collision
Panel Discussion: A Dive into Successful Operations in Heavy-Duty Collision Repair
Panel Discussion: Understand Insurer Challenges & Opportunities to Work Together

Focused Learning Tracks  – Breakout One
Track A: What Happens in 100 Milliseconds During a Collision
Track B: Heavy-Duty Truck Collision Damage Analysis
Track C: Elevating HD Service Excellence with Mathematical Measurements

Focused Learning Tracks – Breakout Two
Track A: Extreme Communication
Track B: Composite Repair in the Heavy Duty Truck and Commercial Vehicle Market
*Track C: Elevating HD Service Excellence Continued

Focused Learning Tracks  – Breakout Three
Track A: I-CAR Training
Track B: HR Matters
*Track C: Elevating HD Service Excellence Continued

For additional details on speakers, sponsors, and event details visit www.hdrepairforum.com/agenda

Conference days are Tuesday & Wednesday, April 2nd & 3rd, 2019 in Fort Worth, Texas. To register for early bird rates through Friday, February 15th follow this link: www.etouches.com/hdrepairforum2019

Every Choice You Make Keeps You On A Path

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Heavy Duty Shop owners and many business owners in general, don’t seem to realize that NOT moving their business forward and still doing the same old thing over and over is still a choice. The issue is what path did their choice take them over time?

Our dynamic Heavy Duty Service industry demands that change remain constant within the business year over year and when one shop doesn’t embrace change, they are literally out of sync within 3 years.  WOW, now that is pressure, or is it?

The pressure can be greatly minimized when management is progressive in their thinking and actions; when management has a vision for the business that they can clearly communicate to their Team; when the Team BELIEVES in the vision and wants to become part of it; when management and the Team become accountable to each other.

Now for the HD service shops that don’t want anything to change within their business to keep up with or ahead of the wave of change, “because I’m the boss and I will do whatever I want” well, they are the problem shops the Industry has to deal with.  This is when we say “Come on succession let’s get the younger managers/owners in here now”.

As a good friend once said to me “Remember, you either go forward or in circles; there is no standing still.”

AkzoNobel Coating Increases Support of the HD Repair Forum in 2019

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Houston, Texas, Jan. 9, 2019 – The HD Repair Forum is pleased to announce that AkzoNobel Coatings will continue to be an active partner in building a community and platform-for-progress in the heavy-duty collision repair industry.

At the inaugural conference in 2018, AkzoNobel Coatings hosted its spring 20-Group meeting alongside this unique heavy-duty collision conference and shined as a premier sponsor.

“The company’s involvement and enthusiasm for the heavy-duty industry was obvious. Attendees knew their products and were proud to discuss the benefits they received from being involved with AkzoNobel.” explains Brian Nessen, President and Co-Founder of the HD Repair Forum.

The company committed early last week to join Navistar as one of the two exclusive Elite Sponsors for the 2019 HD Repair Forum.

The Forum’s aim is to foster growth and progress in the heavy-duty collision repair industry through the exchange of knowledge, experience, and feedback from all industry stakeholders. Heavy-duty collision repair professionals from across North America will gather in Fort Worth, TX, April 2nd & 3rd to obtain information on the latest trends and industry issues. They will hear about the latest technology, solution-based services, and training opportunities available to the market.

“Our 20-group members find great value in attending the HD Repair Forum. At our Fall meeting in 2018, members voted unanimously to once again host the spring meeting upon completion of this conference.”  explains Jimmy Harris, co-facilitator to AkzoNobel Coating’s 20-Group.

“Having this group for 2019 confirms the importance of bringing the industry together. We are pleased to hear of their enthusiasm and take pride in being able to further assist this already strong segment of the industry,” continues Nessen. “Their decision supports the ongoing plan for industry collaboration and fits with the direction of the HD Repair Forum, to bring the heavy-duty repair industry together for education and networking.”

Many other industry stakeholders, including truck manufacturers, equipment suppliers, insurance companies, independent appraisers and heavy-duty repair facility owners have already marked the second annual HD Repair Forum on their calendars.

Heavy-Duty Collision Repair Event Schedule:

Tuesday, April 2
7:00 AM Registration
8:00 AM-5:00 PM Conference
5:00-6:30 PM Networking Reception

Wednesday, April 3
8:00 AM-5:00 PM Conference

Thursday, April 4
AkzoNobel Coating’s 20-Group Meeting 

Road to Green: Rotten Apples or a Rotten Barrel

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We’ve heard the saying many times, “A bad apple spoils the barrel.”
That’s very true in so many cases and in business that’s why Management must focus on building the right culture with the right team and partners in place. It’s not an easy thing to do but it must be an on-going process in the business today. That is why a detailed VISION plan is required which not only lays out what the business will look like in 3 years’ time, and the road map it is going to follow to achieve the vision (the quality of the barrel), but also what will the Team (the apples) look like in terms of quality and quantity.

There’s also another aspect to consider that’s not talked about in our HD industry at all—sometimes, at some point, you have to acknowledge the barrel is spoiling the apple!

This means the entire process of how business is being done in the HD shop is completely broken and no matter how talented the staff is, the culture the shop runs under is not going to work. With a bad culture in place, finding the right people is a constant and nearly a full time job; good people that are hired do not stay with the company as good people leave because management allows bad people to stay; attitudes are negative; a team atmosphere of having each other’s back does not exist. Those are just some basic examples. The entire business must be revamped or the odds of survival may not be in that business’ favour.As the CEO of your HD business, have you clearly defined your culture and how it is developed and maintained? 2019 is going to be an exceptional year for the HD shop owners that get it.

Registration Opens for the Second Annual HD Repair Forum

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Registration for the 2019 HD Repair Forum is set to open Monday, December 10th, 2018. Last year’s premier event proved a milestone for the heavy-duty collision repair industry. Co-founder and Director of the HD Repair Forum, Brian Nessen explains why.

“Up until to the 2018 event, this group of collision repairers simply did not have an event dedicated to their businesses’ needs and interests.” This void eliminated opportunity for the niche group to gather, communicate, collaborate, and network with peers, stakeholders, and key-influencers of their industry.

The inaugural HD Repair Forum proved a great success. “Attendees, speakers, industry leaders, and sponsors alike were relieved to see the heavy-duty collision repair industry come together and begin to gain momentum in the progress to alleviate gaps that exist within the heavy-duty collision repair process.” Nessen continued.

This year’s conference will follow a similar format to last year’s event with keynote speakers, presentations from OEMs and other industry experts, followed with unique access to equipment suppliers, break-out sessions, and networking opportunities. “From the conversations we’ve had with many individuals within the industry, it was obvious an event geared towards education and information was necessary for the industry’s growth and sustainability.”

The event is set to take place Tuesday and Wednesday, April 2nd & 3rd, 2019 in Fort Worth, Texas. To register for early bird rates follow this link:

www.etouches.com/hdrepairforum2019

For additional information, please visit www.hdrepairforum.com or contact us at: www.hdrepairforum.com/contact-us

Women in Trucking – Another Opportunity for Women to Impact an Industry

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Photo courtesy of Deb Schroeder- Women in Trucking

The advancement of women in the workplace is an ongoing theme in the trades world. Organizations like Women’s Industry Network, TED Women, Women Auto Know, and others have come into existence in the last decade or more. These organizations empower women by providing guidance in overcoming adversity. In the trucking industry, a workforce that has been historically male-dominated, Women in Trucking has emerged.

Women in Trucking’s (WIT) mission is dedicated to encouraging the establishment and promotion of women as professionals within all sectors of the trucking industry. This includes professions ranging from logistics operations, to OEM engineering positions, to administrative or leadership roles with suppliers of the industry, to even truck drivers themselves.

The organization supports its aim by assisting in this transition. WIT identifies and eliminates obstacles that inhibit women from involvement or progression. WIT takes the mission a step further and also celebrates female leaders already within the industry and purposefully recognizes companies that support diversity.

Earlier this month a group of nearly 800 women and men, from different sectors of the trucking industry gathered at the Embassy Suites in Frisco, Texas for the WIT Accelerate! Conference. In its fourth year of execution, the conference saw an almost doubled increase in attendance from the year prior. The increase in attendance alone boasts the progress of women within this industry. Conference offerings included a small trade show-style floor, networking opportunities, educational sessions for professional development, and informational sessions clarifying the state of the industry.

Women in leadership positions, like Kelly Goebert and Lauren Attainasi from Daimler Trucks North America, spoke to attendees about the progress the OEM has made in both technological and electrification advancements on its trucks. They also shared the hand they have in that progress and discussed how they manage such influential changes in their professional and personal lives.

The conference celebrated women’s progress in transportation with two evening receptions. One, which was preceded by an award ceremony recognizing WIT’s “Top 50 Companies for Women to Work for in Transportation”. According to the event website, the companies receiving the award have established “corporate cultures that foster gender diversity; competitive compensation and benefits; flexible hours and work requirements; professional development opportunities; and career advancement opportunities.”

WIT continuously looks to promote the opportunities for women within the trucking industry. A recent notable endeavor is the execution of a longtime aspiration of WIT founder, Ellen Voie; the creation of Clare, the Trucking Doll. Clare’s purpose is to provide young girls with a new perception of the trucking industry. One that fosters the understanding that, “The world is wide open for girls today… (and) whatever they want to be is just great – whether that’s a teacher or an ad exec or a professional driver.” Clare can be purchased via this link or through AmazonSmile.

For more information visit www.womenintrucking.org

The HD Repair Forum Announces Advisory Board for 2018-2019

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Following meetings with heavy-duty industry executives, educators, and consultants, the HD Repair Forum announces its 2018-2019 Advisory Board. This year’s Advisory Board members include:

Ray Chatfield, Truck Collision Services, Owner
Howard Elsenpeter, Hoglund Body & Equipment, Body Shop Manager
Dean Hancock, Bob Johnson’s Truck & Body, Owner
Fred Honore, Gerber Collision Services, Market Manager Fleet & RV
Monte Lewis, Monte’s Repair Shop, Inc., Owner
Wally Melia, SelecTransportation Resources, Corporate Body Shop Manager
Mark Polzin, Budget Truck & Auto, President
Ed Rietman, K&R Truck Sales, Inc., Owner
Rodney Rowland, Lakeside International Trucks, Body Shop Manager
Jason Shesky, Truck Zone, President
Chris Sterwerf, Fairfield Auto & Truck Service, CFO/COO
James Svaasand, Penske, Vice President-Collision Repair Ops & Development
Brian Vesley, Valtek Inc., President
Gigi Walker, Walker’s Auto Body, Owner
Steve Wolfe, Diversified Body & Paint, President

The HD Repair Forum is the only program dedicated exclusively to the heavy-duty collision repair industry and is open to everyone involved in the repair of heavy-duty/commercial vehicles in class 5-8. This includes shop owners, shop managers, fleet managers, dealer repair shops, commercial vehicle manufacturers,  insurance providers, and service, equipment, and technology companies.

This year’s advisory board is set to deliver an event that serv

es as extremely valuable to the heavy-duty collision repair industry. Their experience in heavy-duty collision repair builds a conference agenda filled with relevant and timely content.

The first advisory board meeting, set for later this week, will establish the most relevant topics facing this industry. Topics up for discussion include: continued increase of OEM repair support; industry economics and trends; commercial vehicle technology advancements and repair impacts, standard operating procedures, operational best practices, and more.

The 2-day event, being held on Tuesday and Wednesday, April 2-3, 2019, brings together all segments of the heavy-duty commercial vehicle repair industry in one place for collaborative discussions, education, future preparation, and high-level networking opportunities. The 2019 HD Repair Forum takes place in Fort Worth, Texas, at the Hilton Fort Worth.

“The inaugural HD Repair Forum of 2018 was an inspiration. Attendees, speakers, industry influencers, and sponsors alike, were relieved to see the heavy-duty collision repair industry come together and begin to create a mold for higher standards in safe and efficient heavy-duty repairs.” States Jennie Lenk, Communications Manager of the HD Repair Forum.

“Progress for the heavy-duty collision industry is imperative. The automotive collision industry has been experiencing this development in communication and collaboration for more than a decade, and the results in higher repair standards and more efficient processes has been very promising. It is at meetings like the HD Repair Forum where this progress will gain momentum, relationships to make development possible get established, and communication to the industry gets distributed.”

The Demystification of M&A – Part 3 TAKES TWO TO TANGO

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Our last article focused on the numerous motivations from a buyer’s perspective; we learned that sellers are wise to discern each potential buyer’s motivation as they enter into negotiations and prepare for due diligence.

Now it’s time to look at the seller’s side of an M&A transaction. Every deal requires a willing seller and a willing buyer (yes, occasionally we see unwilling sellers, but we’ll leave distressed and bankrupt sellers out to the equation for now). Seasoned buyers understand that timing is critical and the only way to buy a strong, well-run business on the buyer’s timing – other than luck – is to overpay. Everybody has a price.

Of course, serial buyers don’t call a disciplined process of continuously nurturing a healthy deal pipeline “luck”. And they shouldn’t. If your goal is to buy a stable business at a fair price, you often have to cast a lot of lines into the water, check on them regularly to ensure the bait still is good, and wait for a nibble. If you want to acquire several businesses, add a corporate development executive to your team whose job is to ensure every strategically-viable acquisition target is called upon regularly. As they say, make your own luck.

[Buyers also can wait for investment bankers and business brokers to send them unsolicited acquisition opportunities, but why wait? A proactive search process tends to yield better results than playing the waiting game and then competing with your peers after everyone gets the offering memorandum.]

The Nibble. When a seller shows some interest, a critical next step is to determine why the business is available. While it may seem counterintuitive, often a seller’s reason for exiting isn’t just to “monetize” the business. Let’s explore some scenarios:

1. Frailty. I can count on four hands how many deals I’ve been involved in that were heavily influenced by a health issue. Despite being a data-driven, analytical type, I have not tracked the different maladies. That said, owners suffering heart attacks (or near misses) likely have been the primary motivator, followed by a spouse’s serious sickness. Why is this notable? Beyond knowing that the seller may have a sense of urgency, there may be ways to sweeten a deal that makes it more attractive than others. In this situation, consider offering an employment position that allows the seller to maintain health insurance while reducing some of the stressors that may have led to the health issue.

2. Fear. In industries experiencing consolidation or obsolescence, sellers tend to be less rational. When a buyer suspects that a deal may be driven by fear, that should be a giant warning sign prompting detailed due diligence. Is the suspected “fear” something that would negatively impact the buyer? Perhaps the fear isn’t so obvious to a buyer. Could it be that the seller knows that eminent domain will be gobbling up a big chuck of the site, or a major lawsuit is looming, or a major customer is likely to go away because it is being sold to a company that won’t work with the seller, or the seller expects a key employee to be moving away. Think of a major risk in your business and then examine the seller’s propensity to suffer from the same situation. The scenarios are almost endless.

3. Fatigue. Health reasons and fear, particularly when combined, can result in significant fatigue for a business owner. When you sit down for an exploratory conversation with a potential seller over coffee and all that you hear is that he’s tired or that she’s not sleeping well, try to quickly discern between the fatiguing influences that would affect you as a buyer versus those that may be unique to the seller. If the seller is tired because, for example, he/she can’t find quality employees and is having to work double time, be sure to have a proven plan in place to eliminate this challenge (or acknowledge it and wisely walk away).

4. (In)frequent. Occasionally, a bored business owner becomes a rational seller. This is particularly common in owners who have started and sold multiple businesses. These “serial entrepreneurs” live for the start & build, but don’t get too emotionally attached to a business. Their objectivity in a deal tends to yield balanced outcomes. Conversely, another occasional motivator is situations with multiple partners having conflicting interests. Buyers should tread lightly in these situations in the event acrimony amongst the sellers leads one to make choices and take actions that potentially damages the blue sky that is appealing to the buyer.

5. Financial. Most success doesn’t occur by happenstance. Rather, business owners who have a clear vision, set goals and then direct their resources and energy towards achieving them, often have “that number”. That’s right – as soon as their business reaches a certain value, they’re a seller. They can be in the 30’s or their 60’s. Even the most experience buyers can’t recognize these sellers until they self identify, which often sounds like: “I need X”. Like the bored or serial entrepreneur, they tend to be more objective – hit their number and the rest of the deal will likely go smoothly.

6. Finally. More than any other reason, the desire to depart is driven by a date. Whether it’s the owner’s 50th, 60th or 65th birthday, often the calendar is the final arbiter. The seller has had a successful career, built a healthy business and now it’s time to rebalance the retirement portfolio’s assets from a risky business to cash. Why should buyers care? Often sellers in this category don’t have a significant sense of urgency, or so they want you to believe. If you’ve been around the deal block a couple of times, you know to not count that big chicken before it’s hatched. Savvy sellers will continue to invest in their businesses during negotiations and due diligence to not only create a sense of nonchalance about the deal, but also to be ready in the event it potential breaks down. They’re good at “playing chicken” about “counting their chickens” (sorry – I couldn’t resist!).

What’s the message here? It may not be just dollars driving a deal. Savvy buyers dig deep to understand their deal counterpart’s motivations and will structure deal terms to match their goals or allay their fears. Meanwhile, successful sellers are careful to project objectivity and artfully use perception to improve their outcomes. A key to successfully negotiating and structuring a deal is to know what drives the other side.

Comments / questions / criticisms? Are you contemplating a deal that might fit into one of these categories and you want to ensure you’re making a sound decision? Feel free to e-mail me: john.walcher@veritasadvisorsinc.com – I’m happy to explore the circumstances with you. Our next article will explore the anatomy of a deal. Until then, happy dealing!

 

Road to Green: The Generation in Our Industry Who Are Frustrated – Why?

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Many younger HD shop “owners”, managers, coupled with many HD parts distributors, WD, and Manufacturer corporate/division managers/staff within our industry, want to change their business processes. They have taken the time to study the HD industry, their market and go to classes and learn what is necessary to start changing today to secure the business for tomorrow. They truly understand that, with technology moving so rapidly at all levels of the aftermarket and other details that are taking place, change is not an option. The problem is they do not have the power to implement the changes required, because the “real authority” from the previous generation, or hierarchy, (who did not attend those classes) is still active, and “knows how to run this business”.

Consider this analogy of five monkeys: Start with a large cage containing five monkeys. Inside the cage, hang a banana on a string and place a set of stairs under it. Before long a monkey will go to the stairs and start to climb towards the banana. As soon as he touches the stairs, spray all of the other monkeys with cold water.

After a while, another monkey makes an attempt with the same result — all the other monkeys are sprayed with cold water. Pretty soon, when another monkey tries to climb the stairs, the other monkeys will try to prevent it.

Now, put away the cold water. Remove one monkey from the cage and replace it with a new one. The new monkey sees the banana and wants to climb the stairs. To his surprise, and horror, all the other monkeys attack him. After another attempt, and attack, he knows that if he tries to climb the stairs, he will be assaulted.

Next, remove another of the original five monkeys and replace it with a new one. The newcomer goes to the stairs and is attacked. The previous newcomer takes part in the punishment with enthusiasm!

Likewise, replace a third original monkey with a new one, then a fourth, then a fifth. Every time the newest monkey takes to the stairs, he is attacked. Most of the monkeys that are beating him have no idea why they were not permitted to climb the stairs, or why they are participating in the beating of the newest monkey.

After replacing all the original monkeys, none of the remaining monkeys have ever been sprayed with cold water. Nevertheless, no monkey ever again approaches the stairs to try for the banana. Why not? Because as far as they know, that’s the way it’s always been done around here.

Is this analogy similar in your heavy duty shop, or company? Is it holding your business/company back today? The previous generation, the current “real authorities”, won’t change, or keep up to date, with new understandings in our ever-so rapid changing industry. In their minds, they have “been there, done that, only have another 3 to 5 years, and then I’m out of here”. They continue to stay with the standard, old thinking, old routines, in their day-to-day motions, yet profits keep dropping. It is time to come to grips with this. It is time to address this. It is time to move away from this attitude. “Vision with clear understanding”, is required to begin securing our future. It is time to go for the banana!

Consider sharing this article with the “real authority” and be ready for the fireworks because no one likes gut wrenching change. Be prepared with your notes containing clear and documented facts so you can constructively talk things out. There are many within the HD aftermarket that must get out of the “dark ages”, the “rut”, and allow vitality, and enthusiasm to enter and get on with what is necessary. If we wait those 3 to 5 years that they want for their own self-serving interests, that is 3 to 5 years of progressive/development/constructive time lost forever. It is valuable time we need today, to insure we are here 7 years from now.

Are we thinking and talking today, within our business walls, about the potential HD electric vehicle, the HD autonomous vehicle, vehicle software platforms, the competitions strategy, the changing commercial business, the type of education and training we all need to do on a continuous basis so we are at the top of OUR game? Today’s “real authority” must be properly challenged with the facts in front of them, and if they refuse take action, invest in what is necessary, then you know where your own future is if you stay there. Tough talk yes, but we as an industry must start having tough discussions and back those discussions with solid solutions coupled with a proper time-line action plan because too many aftermarket lives and families are being affected with inertia, out of touch management.

Old management loves to blame the workforce or what they perceive is not available in the marketplace and how they don’t want to work or do anything anymore. Please wake up management; they want leadership with a clear vision that they want to BELIEVE in and be part of. When a workforce believes in the company and believes truly where it is going, productivity soars and results happen. People outside of the company looking for great companies hear about you, your vision, your culture and applications start to come in. Right now too many in the real workforce are struggling to find companies that have that leadership, vision and culture. To all “Real Authorities”, look in the mirror and your problem will be in front of you.

How is your 2019 going to develop? It is time to go for the bananas. The stairs must be climbed by everyone and if someone doesn’t want to climb those stairs including the “authority”, it is time to open that door and kick them out of the cage.

The HD Repair Forum Secures Date and Location for 2nd Annual Heavy-Duty Collision Repair Conference

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The HD Repair Forum announces it will host its second annual conference for the heavy-duty collision repair industry on April 2-3, 2019 in Fort Worth, Texas at the historic Hilton Fort Worth.

“The inaugural HD Repair Forum was a success. Our goal was to bring the decision makers and influencers of the industry together with the hope of helping drive improvement for all industry stakeholders. As evidenced by the list of attendees and the level of engagement, the Forum clearly fills the need. Attendees were able to share, learn and network with the leadership in the heavy-duty collision repair industry,” explains Brian Nessen, co-founder of the HD Repair Forum.

The 2018 conference featured technical and management training from some of the most well respected companies and trainers in the industry. In addition, executives from Navistar and Peterbilt, discussed their new vehicle technology and the challenges repairers will face in the future. Several co-located meetings, such as AkzoNobel’s 20 group, were held during the week that brought in some of the best repairers in the United States and Canada. The vendor expo brought high visibility to supporting organizations that are committed to serving the industry.

“Our goal is simple,” states Nessen. “Provide heavy-duty collision repairers with an avenue to collaborate with the key influencers in their business. Vehicle manufacturers, insurers, independent appraisers, information providers, tool & equipment suppliers, paint manufacturers, and paint body & equipment suppliers are welcome.”

The HD Repair Forum expects its second conference to bring additional OEM participation, to continue the discussion on industry repair standards, as well as provide relevant training and education for shop owners and managers.

For more information on the HD Repair Forum and its second annual conference check www.hdrepairforum.com for evolving updates.

To sign up for the monthly newsletter and get event updates straight to your inbox, go to: www.hdrepairforum.com/contact-us

For sponsorship opportunities, or inquiries on collaborative development please contact Jennie Lenk at 281-819-2332.