Description:
Learning Culture Overview will show how repair facilities that embrace a learning culture improve on key performance indicators (KPIs). The course will define what a learning culture is and address its key principles. Students will see how a learning culture can maximize everything a repair facility does while helping to minimize liability issues and customer complaints.
After completing this course, you will be able:
- Understand the importance of the I-CAR study observations. Describe an industrial age mind-set and how to identify it
- Apply the principles of knowledge management. Understand the definition of a learning culture
- Discuss the key principles of a learning culture. Discuss the benefits of a learning culture
Duration: 1 hour
Cost: $48 single course
