Road to Green: Culture Change? You Can’t Make Anything Idiot-Proof Because Idiots are so Ingenious
HD shop owners and managers are starting to realize that the reliability and quality of their products and service processes are vital to a successful business. Everyone is also realizing that today’s world is changing faster than ever before. Technology [...]
Road to Green: The Future IS Promising
The future for the Independent Heavy Duty sector looks very promising, and will prove to be an exceptionally profitable period over the next 5 to 7 years compared to the last 10 years BUT only for the HD shop owners who truly [...]
Road to Green: HD Shops Must “RE & RE” Their Business
Studies of the HD sector are confirming that Independent HD shops are losing the struggle to retain the clients’ on-going business versus the growth in bay service business that New HD Dealerships are experiencing. In close examination as to why [...]
Road to Green: Is Your Heavy Duty Shop Addressing the Reality That is Now Here?
There is no doubt about it that changing times are here. That is an obvious statement yet I see many HD shops carrying on their business “as usual” thinking as long as we are busy, life is good. I wish [...]
Road to Green: The Generation in Our Industry Who Are Frustrated – Why?
Many younger HD shop “owners”, managers, coupled with many HD parts distributors, WD, and Manufacturer corporate/division managers/staff within our industry, want to change their business processes. They have taken the time to study the HD industry, their market and go [...]
Road to Green: Professionalism – Defining the Real Meaning for Your HD Business
The term has been talked about within the Aftermarket Industry for decades…….. “Professionalism” and “being a Professional”, who is professional and who is not? The question is confusing today. Professionalism means several different things in the Heavy Duty shop owner’s [...]
Road to Green: Rotten Apples or a Rotten Barrel
We’ve heard the saying many times, “A bad apple spoils the barrel.”That’s very true in so many cases and in business that’s why Management must focus on building the right culture with the right team and partners in place. It’s [...]
Every Choice You Make Keeps You On A Path
Heavy Duty Shop owners and many business owners in general, don’t seem to realize that NOT moving their business forward and still doing the same old thing over and over is still a choice. The issue is what path did [...]
Time to Complete a Heavy Duty Business Opportunity Audit
Everyone is becoming very aware as to the many challenges that lay ahead for the independent HD aftermarket. Challenges can turn into incredible opportunities when approached properly. We are now moving into a new era where the “Trade” days are [...]
Training or Development – What do we really need? Are you ready for some in-depth analysis
Heavy Duty shop owners from coast to coast talk about training required for their shop. Consider the terminology “training”. This terminology creates a certain mind-set in terms of results desired with the approach to the topic from the person speaking [...]
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