Road to Green: HD Shops Must “RE & RE” Their Business
Studies of the HD sector are confirming that Independent HD shops are losing the struggle to retain the clients’ on-going business versus the growth in bay service business that New HD Dealerships are experiencing. In close examination as to why [...]
Road to Green: Is Your Heavy Duty Shop Addressing the Reality That is Now Here?
There is no doubt about it that changing times are here. That is an obvious statement yet I see many HD shops carrying on their business “as usual” thinking as long as we are busy, life is good. I wish [...]
Road to Green: The Generation in Our Industry Who Are Frustrated – Why?
Many younger HD shop “owners”, managers, coupled with many HD parts distributors, WD, and Manufacturer corporate/division managers/staff within our industry, want to change their business processes. They have taken the time to study the HD industry, their market and go [...]
Road to Green: Professionalism – Defining the Real Meaning for Your HD Business
The term has been talked about within the Aftermarket Industry for decades…….. “Professionalism” and “being a Professional”, who is professional and who is not? The question is confusing today. Professionalism means several different things in the Heavy Duty shop owner’s [...]
Road to Green: Rotten Apples or a Rotten Barrel
We’ve heard the saying many times, “A bad apple spoils the barrel.”That’s very true in so many cases and in business that’s why Management must focus on building the right culture with the right team and partners in place. It’s [...]
Every Choice You Make Keeps You On A Path
Heavy Duty Shop owners and many business owners in general, don’t seem to realize that NOT moving their business forward and still doing the same old thing over and over is still a choice. The issue is what path did [...]
Time to Complete a Heavy Duty Business Opportunity Audit
Everyone is becoming very aware as to the many challenges that lay ahead for the independent HD aftermarket. Challenges can turn into incredible opportunities when approached properly. We are now moving into a new era where the “Trade” days are [...]
Training or Development – What do we really need? Are you ready for some in-depth analysis
Heavy Duty shop owners from coast to coast talk about training required for their shop. Consider the terminology “training”. This terminology creates a certain mind-set in terms of results desired with the approach to the topic from the person speaking [...]
7 Tips for a Successful Mentoring Program
June 20, 2022, Overland Park, Kansas - Ninety-five percent of automotive service, heavy-duty/diesel and collision repair businesses agree: the technician shortage is here, and it is severe. There are precisely ZERO skilled technicians wandering the streets asking themselves, “Where will [...]
HD Repair Forum’s 2022 Industry Survey Report – invalid
The HD Repair Forum has asked Ten Point Complete to help gather information about and the heavy-duty and medium-duty collision repair industry. The results of the 2022 annual industry survey are available to review, by downloading the pdf on the [...]