This page is a result of the Education Committees’ efforts to provide the heavy-duty collision repair industry with access to available educational resources for their industry. It is a work in progress. If you are aware of training opportunities that should be included on this page, please submit your request via the “Contact Us” page found in the upper right hand corner of the website.
*Note that course rates and availability are subject to change without notice to the HD Repair Forum.
Costs: Free
Location: Online
Contact: National Fire Protection Association (NFPA) / 855 274-8525
Download Brochure: click for PDF
As part of the Alternative Fuel Vehicles Safety Training program, the National Fire Protection Association (NFPA) is working with Van Hool Bus to help prepare the nation’s fire service and other first responders for the growing number of alternative fuel vehicles on the road.
Costs: $49
Location: Online
Contact: NTEA
This course is intended to provide fundamental understanding of electrical theory and concepts in automotive applications to help members of the Truck Equipment industry (upfitters, engineers, technicians and purchasers of OEM chassis) increase functional knowledge of truck electrical systems and components, but not to the depth required to design systems and components.
There are no course prerequisites.The course is eligible for MVP credit and Continuing Education Units (CEUs) through our accreditation by the International Association for Continuing Education and Training. (IACET).
NTEA is authorized to issue the IACET CEU.
As an IACET Accredited Provider, NTEA offers CEUs for its programs that qualify under the ANSI/IACET Standard.
NTEA is authorized by IACET to offer .3 CEUs for this program.
Duration: 1 hour
Location: Online
Contact: Federal Motor Commercial Vehicle Administration and Commercial Vehicle Safety Alliance
High voltage systems are not currently inspected as part of the North American Standard (NAS) inspection procedures for CMVs. NAS inspection procedures do not include review of any high-voltage component. However, high-voltage systems can still pose serious, even life-threatening risks. This training is meant to raise awareness on the risks associated with high voltage systems and enable CMV inspectors to conduct supplemental inspections on high-voltage components. While designed for inspectors, this course could be useful to owners, operators, or anyone else who may be exposed to these vehicles.
The course covers:
1. An Introduction to High-Voltage Electric-Drive Vehicles
2. Identifying High-Voltage CMVs
3. Types of Electric-Drive CMVs
4. High-Voltage Hazards
5. Low and High-Voltage Systems
Costs: $300- $400
Duration: 2-3 days
Location: Online or In-person
Contact: 1-800-247-2725 | BendixTrainingSchool@hkm.dcgcentral.com
A must for advanced technicians as more fleets and drivers adopt complex technologies like collision mitigation systems, the Advanced Technology Training sessions will address:
• Antilock Braking Systems (ABS)
• AutoVue® Lane Departure Warning System from Bendix CVS
• Bendix® ESP® Electronic Stability Program
• Bendix® Wingman® Advanced™ – A Collision Mitigation Technology
• Bendix® Wingman® Fusion™ driver assistance systems
• SafetyDirect® system by Bendix CVS
• SmarTire® and SmarTire® Trailer-Link™ TPMS by Bendix CVS
Costs: $41 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Students will learn to identify the documentation that makes up a typical job file and examine how the staff of a collision repair facility uses these documents.
After completing this course, you will be able to:
Costs: $48 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
This online course reviews common communication scenarios a collision repair shop’s Production Manager may encounter, effective communication tools, and guidance to avoid miscommunication. Conflict scenarios and resolution strategies are also examined to help ensure the best possible outcomes.
After completing this course, you will be able to:
Costs: $138 single course
Duration: 3 hr
Location: Virtual
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
This course emphasizes the importance of relationships with local schools, career fairs and career day events. Students then discuss job shadowing and the facility’s internal structure.
After completing this course, you will be able to:
Costs: $138 single course
Duration: 1 hr
Location: Virtual
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Developing the Team and Business explains the value of employee mentoring and quality employee reviews for both the employee and the business. Next the course focuses on common workflow interruption costs, shop KPIs, and communication of metrics.
After completing this course, you will be able to:
Costs: $795
Duration: 2 Days
Location: Virtual
Contact: Vale Training Academy 817.633.4800
The course is designed for the student that is well versed in writing estimates and wants an edge and insight into the quickly emerging Hybrid and Electric vehicle market that is approaching worldwide. After successfully completing this course, the student will have the skills and knowledge to prepare a complete and accurate electronic estimate using automated system data as well as a practical repair technique to estimate these vehicles as they come forward.
Costs: $41 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
This online course starts by reviewing and defining the blueprinting process and efficiencies a shop can gain. We’ll also review how blueprinting is used for repairs of all sizes as well as hear from industry experts regarding their experience with blueprinting and the many benefits associated with its implementation when part of a shop’s repair process.
After completing this course, you will be able to:
Costs: $41 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
This course focuses on the importance in hiring the right people for developing and maintaining a successful learning culture.
Learning Objectives
Costs: $38 single course
Duration: 45m
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Hazardous Airborne Pollutants will identify environmental compliance requirements for hazardous airborne pollutants. You will learn to identify hazardous airborne pollutants, regulations for hazardous airborne pollutants, how to develop an in-house program to manage compliance, and how to reduce hazardous airborne pollutants in your facility. Refinishing techniques related to hazardous airborne pollutant reduction will also be discussed.
Costs: $38 single course
Duration: 45m
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
This course explains how the U.S. Environmental Protection Agency (EPA) determines when a substance becomes a waste and the different EPA guidelines that quantify the classes of generated waste. Instruction is provided on the proper clean-up and disposal of leaks and spills of potentially hazardous materials including recycling and emergency spill kits.
Costs: $41 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Hybrid Vehicle Identification and Damage Analysis explains the different types and parts of hybrid vehicles, hybrid vehicle identification and safety procedures when working with hybrid vehicles.
Costs: $41 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Implementing a Learning Culture introduces students to how business performance can improve by implementing a learning culture. There is discussion on the value of knowledge as a sustainable competitive advantage for the business. The course provides a deep look at each of the roadblocks to implementing a learning culture and how to remove them.
After completing this course, you will be able to:
Costs: $41 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Cycle time is an important piece of overall shop Key Performance Indicators (KPIs). Cycle time is more than returning the customer’s vehicle quickly. This online course begins with taking a look at what cycle time is and how it can be broken down into smaller sub-groups that play a significant role in a shop’s overall “Keys to Keys” cycle time. Next, we’ll take a look at “Cycle Time Bandits” that can lead to inefficiencies in the repair process. Finally, the course reviews strategies for eliminating cycle time bandits and implementing process improvements. .
After completing this course, you will be able to:
Costs: $48 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Learning Culture Overview will show how repair facilities that embrace a learning culture improve on key performance indicators (KPIs). The course will define what a learning culture is and address its key principles. Students will see how a learning culture can maximize everything a repair facility does while helping to minimize liability issues and customer complaints.
After completing this course, you will be able:
Costs: $138 single course
Duration: 2 hr
Location: Virtual
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Matching the Repair to the Team begins with a look at the industry standard capabilities each technician or team in a repair facility has. The instructor will explore the importance of using a computer management system to determine current workload and doing spot checks to keep track of a technician’s skill set. Students will learn how to assign a job and keep the job updated using a tracking system.
After completing this course, you will be able:
Costs: $48 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Optimizing Process, Equipment, and Compliance introduces the learner to what is required to ensure that a collision repair shop is efficient, properly maintained, and how to follow good inventory practices.
After completing this course, you will be able to:
Costs: $138 single course
Duration: 2 hr
Location: Virtual
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Problem Solving for Workflow Changes introduces students to common types of workflow disruptions. The instructor will present how to manage a proper workflow when problems arise and how to evaluate the need for workflow changes. Next, the instructor will discuss making workflow changes according to staffing availability. Students will learn how to adjust for sublet work and supplements, as well as what to do regarding waiting for parts and working through equipment maintenance.
After completing this course, you will be able to:
Costs: $41 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Quality is Your Business presents the importance of the Production Manager role in verifying that technicians complete quality control checklists using SOPs, and that key procedures are followed.
After completing this course, you will be able to:
Costs: $164 single course
Duration: 2 hr
Location: Live
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
In Refining the Team and the Business, students will learn how to develop staffing levels to determine the right number of personnel to efficiently run the business and the importance of PTO standard operating procedures (SOPs) for holidays, vacation, and sick time. The course reviews many of the training programs that are available to the collision repair industry.
Learning Objectives
Costs: $38 single course
Duration: 30m
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Safety Data Sheets and Labels explains why hazardous materials regulations were developed and covers the information found in a safety data sheet (SDS). Students will learn how to interpret SDS information and how to apply it. Students will also learn to identify and explain the different types of labels, recognize the specified elements of supplier labels, and know the difference between supplier, workplace, and “other means of identification” labels.
Costs: $41 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Speaking the KPI Language breaks down the KPIs that one managing production needs to continuously monitor. It provides some beneficial tips and thought process tools useful during production management to help manage the things that can affect their own KPIs. It provides instructions so that when completed, the person responsible for managing production can calculate various elements of the KPIs, which can provide areas for improvement.
Learning Objectives
Costs: $48 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Strengthening Your In-Process Quality Controls identifies some very common concerns and quality issues that are experienced throughout the industry. It will help those in production management to identify what the current state of their facility is and if any of these common problems are occurring. It will also emphasize the importance of having quality checks and standards documented and in place how they can really benefit the facility.
After completing this course, you will be able to:
Costs: $146 single course
Duration: 2 hr
Location: Live
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Synchronizing Workflow through Team Communication is designed to show the importance of communication with all customers and departments using a computerized management system. The instructor will demonstrate the tools a production manager will use, as well as how to conduct review and release meetings with the technicians.
After completing this course, you will be able to:
Costs: $1,695
Duration: 5 Days
Location: Online
Contact: Vale Training Academy 817.633.4800
This course includes collision repair, paint, DEF systems and the latest information on hybrid and electric semi trucks. This course begins with an emphasis on tractors, nomenclature, estimating guides, suspensions, cab and body construction, frames, fifth wheels, diesel engines and wear items. The course covers the construction and design of trailers. Also emphasized are frames, sub-frames and panel repairs, mechanical, electrical and refrigeration trailer applications.
Costs: $1,095
Duration: 2.5 Days
Location: Online
Contact: Vale Training Academy 817.633.4800
The course focuses on issues relevant to commercial auto claims, trucking liability, and cargo losses. Students participate in workshops and case studies to build skills, increase confidence and encourage analytic decision making for commercial risks. Upon successful completion of this course, the student should have the skills necessary to evaluate a file for negotiating, determine the range, evaluate circumstances and other important factors that affect the range, and demonstrate the ability to properly negotiate a claim to conclusion.
Costs: $190 single course
Duration: 3 hr
Location: Live
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Understanding Cycle Time explains what cycle time is and how reducing it can benefit the collision repair facility. This course discusses the basics of measuring cycle time, identifies the waste that hurts cycle time, and lists lean processes and SOPs that can be used to reduce cycle time. The importance of proper upfront damage analysis (i.e. blueprinting) can be used to reduce problems that commonly occur toward the back end of the repair process. Finally, cycle time issues that commonly occur in different departments of the repair facility are examined.
After completing this course, you will be able to:
Costs: $41 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Understanding the connection between the profit and loss (P&L) statement and all components within the collision repair process is critical to the success of any business. In this online course a P&L statement is reviewed, and common categories and sub-categories are addressed to help identify areas where profits for a shop may be negatively impacted. Areas of the P&L statement a production manager can have the most influence over are covered as well as strategies to measure and improve performance in those negatively impacted areas. Suggestions for communicating performance results to the team are provided to engage the whole shop in its success.
After completing this course, you will be able to:
Costs: $38 single course
Duration: 30m
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Vehicle Protection During the Repair Process will help identify steps to promote vehicle safety during the initial inspection. Learn to identify steps for safe vehicle check-in, towing, and moving. Steps to promote production shop safety are provided. Learn to identify production shop safety steps related to teardown, alternate fuel vehicles, parts storage, frame rack, major mechanical, body repairs, welding and heating, and refinishing.
Costs: $38 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Vehicle Construction Material Types introduces how vehicle makers use a variety of materials to transfer collision energy around the passenger compartment and how to identify the different material types.
Costs: $41 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Workflow Essentials provides an understanding of supplements and how they affect costs and key performance indicators (KPIs). Students learn how to evaluate the work in process with an introduction to the tools used by a production manager. The course introduces students to the concept of determining what the capacity of their shop is by looking at the big picture first.
After completing this course, you will be able to:
Costs: $38 single course
Duration: 1 hr
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Working Safely Around Hazardous Materials discusses the ways workers may be exposed to hazardous materials and their effects on the body. You will learn to identify hazardous material exposure situations and hazardous material categories. Learners will receive instruction on how to identify protective clothing, eye protection, hearing protection, and respiratory protection recommended for use around hazardous materials.
Costs: $38 single course
Duration: 30m
Location: Online
Contact: Doug.Schlueter@i-car.com
Download Brochure: click for PDF
Workplace Safety will help you identify safety protocols when working at a repair facility. You will learn work and tool safety, storage regulations, repair facility maintenance and emergency handling protocols, and workplace education requirements.
Costs: $1,695
Duration: 5 Days
Location: Online
Contact: Vale Training Academy 817.633.4800
This course includes collision repair, paint, DEF systems and the latest information on hybrid and electric semi trucks. This course begins with an emphasis on tractors, nomenclature, estimating guides, suspensions, cab and body construction, frames, fifth wheels, diesel engines and wear items. The course covers the construction and design of trailers. Also emphasized are frames, sub-frames and panel repairs, mechanical, electrical and refrigeration trailer applications.
Costs: $1,095
Duration: 2.5 Days
Location: Online
Contact: Vale Training Academy 817.633.4800
The course focuses on issues relevant to commercial auto claims, trucking liability, and cargo losses. Students participate in workshops and case studies to build skills, increase confidence and encourage analytic decision making for commercial risks. Upon successful completion of this course, the student should have the skills necessary to evaluate a file for negotiating, determine the range, evaluate circumstances and other important factors that affect the range, and demonstrate the ability to properly negotiate a claim to conclusion.
Costs: $300- $400
Duration: 2-3 days
Location: Online or In-person
Contact: 1-800-247-2725 | BendixTrainingSchool@hkm.dcgcentral.com
A must for advanced technicians as more fleets and drivers adopt complex technologies like collision mitigation systems, the Advanced Technology Training sessions will address:
• Antilock Braking Systems (ABS)
• AutoVue® Lane Departure Warning System from Bendix CVS
• Bendix® ESP® Electronic Stability Program
• Bendix® Wingman® Advanced™ – A Collision Mitigation Technology
• Bendix® Wingman® Fusion™ driver assistance systems
• SafetyDirect® system by Bendix CVS
• SmarTire® and SmarTire® Trailer-Link™ TPMS by Bendix CVS
Costs: Free
Duration: 15 Min
Location: Online
How to use abrasives and sandpaper prior to painting and the benefits of using the tools and materials correctly.
Costs: $0 - $50
Duration: 1hr
Location: Online
3M offers a total of 32 courses that can be found in 3M’s Learning Marketplace. These courses will teach you a variety of techniques that are used in a wide range of collision repair specialties. Cost ranges from Free to $25-$50 per session. Courses are typically 1 hour in duration and are available On-Demand Online.
Costs: Free
Duration: 15 Min
Location: Online
This presentation covers air system components and proper delivery of clean air to the spray equipment.
Costs: Free
Duration: 1 hour
Location: Online
This introductory course explores the fundamentals of abrasives. Topics include, how they are made, various uses, trouble-shooting, application guide and much-much more. Make sure to read the 3M Terms of Use before accessing the course.
Costs: $249 Introductory Offer
Duration: 1 hour/course ( Six courses included)
Location: Online
Download Brochure: click for PDF
These I-CAR courses were packaged for technicians to provide foundational training for complete, safe and quality collision repairs in the medium and heavy duty truck space. These six self-study courses focus on damage analysis, single and double-sided plastic repair, and scan tools and diagnostics. Each interactive course is available online and one hour or less in duration.
Introduction to Diagnostics and Scan Tools
Damage Analysis of Unitized Structures – Front
Damage Analysis of Unitized Structures – Center
Damage Analysis of Unitized Structures – Rear
Introduction to Plastics and Single-Sided Repairs
Costs: Free
Duration: 1hr
Location: Online
Introduction to the seam sealer materials used during collision repair.
Costs: Free
Duration: 1hr
Location: Online
Introduction to the Coating materials used to restore Corrosion Protection during collision repair.
Costs: Free
Duration: 1hr
Location: Online
Introduction to Dent Repair and the materials used during collision repair.
Costs: Free
Duration: 1hr
Location: Online
Introduction to the Paint Finishing Systems used during collision repair.
Costs: $55
Duration: 1hr
Contact: Doug.Schlueter@i-car.com
This Course helps students identify a two-sided repair and lists the steps required to prepare a damaged area for the repair process by creating a repair taper and applying adhesive and reinforcement material is also covered. Additionally, steps for repairing damaged tabs to bumper covers is explained in addition to how to work with plastic welding equipment, such as hot air welders and airless welders.
Prerequisite:
Introduction to Plastics and Single-Sided Repairs
Costs: $1395
Duration: 4hr
Contact: Doug.Schlueter@i-car.com
This course helps builds on prior online learning about repairing plastic. The instructor will monitor key performance indicators so the non-structural technician can properly identify and repair damaged plastic automotive parts. The students will perform four activities on plastic bumper cover pieces: two-sided adhesive repair, adhesive tab repair with pinning, airless welding repair and nitrogen/hot air welding repair. At the end of the course, students will leave with enhanced real-world experience as well as useful handouts that include standard operating procedures for each plastic repair activity they performed.
Prerequisites: Introduction to Two-Sided Plastic Repair
Costs: Free
Duration: 15 Min
Location: Online
In this presentation you will learn how successful painting depends upon good adhesion on surfaces that are well prepared, clean and free of contaminants.
Costs: Free
Duration: 15 Min
Location: Online
A review of the proper methods of setting up and operating air spray equipment to apply coatings to enhance speed, uniformity and quality while lowering costs.
Costs: Free
Duration: 15 Min
Location: Online
Single Stage topcoats still play a large role on Commercial Transportation vehicles and this presentation aids in the decision making of which quality will meet your needs for National Rule areas.
Costs: Free
Duration: 15 Min
Location: Online
This module features product offerings for bare metal, fill primers, primer sealers Axalta epoxy and urethane undercoats, specifically for VOC Regulated areas.
Costs: Free
Duration: 20 Min
Location: Online
This module features product offerings for bare metal, fill primers, primer sealers Axalta epoxy and urethane undercoats, specifically for National Rule areas.
Costs: Free
Duration: 15 Min
Location: Online
An introduction to Commercial Transportation coatings, offering a decision process on choosing the correct products for each job which will increase customer satisfaction and overall shop performance.