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Heavy Duty Repair Forum

2021 HD Repair Forum Agenda

The HD Repair Forum is made possible by our event sponsors.
A special thank you goes out to our Elite Sponsors:

*This is the originally planned agenda for the 2020 event,
which was cancelled to assist in the containment of COVID-19

September 15, 2021

7:00 - 8:00 AM

Registration and Check-In Begins


7:00 - 8:00 AM

Networking Breakfast with Our Sponsors

Meet us for coffee, a light breakfast, and connections. It’s the perfect time to get acclimated and discover the greatest products, equipment, and services available to the HD repair market.


8:00 - 8:15 AM

Welcome and Overview of the Event

Brian Nessen, President, HD Repair Forum

8:15 - 8:45 AM

Keynote: How to Have a ‘Great Day’ Every Day!

Steve Beck is being brought in to provides participants with the knowledge and awareness that they set the tone for every interaction. Insights and methods will be provided that will assist you in making a positive difference on a daily basis and in every interaction.

Steve Beck, President, Beck Seminars

8:45 - 9:00 AM

PPG - Industry Trends & Insight


9:00 - 9:30 AM

Daimler Trucks North America - OEM Presentation


9:30 - 10:00 AM

Rivian - Certified Repair Facilities



10:00 - 10:30 AM

Networking Break With Our Sponsors


10:30 - 11:00

Seatbelts: Insight on Repair Safety

Steve Lovelady, Director of Sales-Truck & Bus Markets, IMMI

11:00 - 11:45 AM

Panel Discussion: Ron Kuehn - RV and Fleet Panel Discussion

Tom Farney, Regional Claims Manager – Specialty Vehicle, National General Insurance Company
John Spoto, National Heavy Duty Truck / Commercial Fleet Manager, 3M
Steve Wolfe, President, Diversified Body and Paint
RV Shop Owner in Arizona

11:45 - 12:00 PM

Prevost Bus Manufacturer Presentation


12:00 - 12:15 PM

HD Repair Forum Industry Awards and I-Car Gold Class Recognition


12:15 - 1:30 PM

Networking Lunch with our Sponsors


1:30 - 2:15 PM

Panel Discussion: Claims Handling

David Willett, Head of Automotive Dealership & Repairer Programs, Prosight Specialty Insurance
Phil Langley, Vice President, SCA Claim Services
, Progressive
, CEI
, Penske

2:15 - 3:00 PM

ADAS Lane Keep Assist/Active Steering

Jim Barber, Regional Fleet Manager, Bendix

2:15 - 3:00 PM

Advancements in Trailer Technology and the Impacts on Repair Supply Chain and Parts


3:00 - 3:30 PM

Networking Break with Our Sponsors


Afternoon Breakout Session One: Track A, B, C

3:30 - 5:00 PM

Track A: Motivational Leadership - Steve Beck

Steve Beck

3:30 - 5:00 PM

Track B: Considerations for Steering Gears Post Collision


3:30 PM - 5:00 PM

Track C: Bendix


5:30 - 7:00 PM

Cocktail Reception and Sponsor Appreciation


September 16, 2021

7:00 - 8:00 AM

Registration & Check-in Begins


7:00 - 8:00 AM

Networking Breakfast with Our Sponsors


Session Two: Track A, B, C, D

8:00 - 9:30 AM

Track A:

John Spoto

8:00 - 9:30 AM

Track B: Building a Talent Strategy for Today - Enterprise/Entegral


8:00 - 9:30 AM

Track C: ADAS - Diesel Laptops



8:00 - 9:30 AM

Track D: 7 Practical Ways to Use CSI in Your Business - 10 Point Complete


9:30 - 10:30 AM

Networking Break with Our Sponsors


Session Three: Track A, B, C, D

10:30 - 12:00 PM

Track A: I-CAR/3M

John Spoto

10:30 - 12:00 PM

Track B: Capital Raising 101 - Finding Money to Grow Your Business

John W

10:30 - 12:00 PM

Track C: Structural Damage Analysis and Frame Repair Planning - CHIEF


10:30 - 12:00 PM

Track D: Measuring & Increasing Production Throughput to Improve Sales & Profitability

Ron Kuehn, President, Collision Business Solutions

12:00 - 1:00 PM

Networking Lunch with Our Sponsors