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Archive for the ‘Road to Green’ Category

Every Choice You Make Keeps You On A Path

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Heavy Duty Shop owners and many business owners in general, don’t seem to realize that NOT moving their business forward and still doing the same old thing over and over is still a choice. The issue is what path did their choice take them over time?

Our dynamic Heavy Duty Service industry demands that change remain constant within the business year over year and when one shop doesn’t embrace change, they are literally out of sync within 3 years.  WOW, now that is pressure, or is it?

The pressure can be greatly minimized when management is progressive in their thinking and actions; when management has a vision for the business that they can clearly communicate to their Team; when the Team BELIEVES in the vision and wants to become part of it; when management and the Team become accountable to each other.

Now for the HD service shops that don’t want anything to change within their business to keep up with or ahead of the wave of change, “because I’m the boss and I will do whatever I want” well, they are the problem shops the Industry has to deal with.  This is when we say “Come on succession let’s get the younger managers/owners in here now”.

As a good friend once said to me “Remember, you either go forward or in circles; there is no standing still.”

Road to Green: Rotten Apples or a Rotten Barrel

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We’ve heard the saying many times, “A bad apple spoils the barrel.”
That’s very true in so many cases and in business that’s why Management must focus on building the right culture with the right team and partners in place. It’s not an easy thing to do but it must be an on-going process in the business today. That is why a detailed VISION plan is required which not only lays out what the business will look like in 3 years’ time, and the road map it is going to follow to achieve the vision (the quality of the barrel), but also what will the Team (the apples) look like in terms of quality and quantity.

There’s also another aspect to consider that’s not talked about in our HD industry at all—sometimes, at some point, you have to acknowledge the barrel is spoiling the apple!

This means the entire process of how business is being done in the HD shop is completely broken and no matter how talented the staff is, the culture the shop runs under is not going to work. With a bad culture in place, finding the right people is a constant and nearly a full time job; good people that are hired do not stay with the company as good people leave because management allows bad people to stay; attitudes are negative; a team atmosphere of having each other’s back does not exist. Those are just some basic examples. The entire business must be revamped or the odds of survival may not be in that business’ favour.As the CEO of your HD business, have you clearly defined your culture and how it is developed and maintained? 2019 is going to be an exceptional year for the HD shop owners that get it.