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Archive for February, 2022

Latest 2021 Trends for Commercial Collision Claims

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February 7, 2022 – The following data provides benchmarking insights and trends compiled from our PPG ADJUSTRITE® Commercial Estimating system for the 3rd quarter, 2021.  This data reflects information compiled from both insurance and shop estimates from the United States and Canada. For all metrics, the information excludes known total losses, estimates with only one line item and estimates <$100. 

Severity for the 3rd Quarter averaged $10,172—a 13.5% increase over the previous quarter.  

This average is 16.4% higher than Q3, 2020 and 22.2% higher than Q3, 2019. Severity data for October and November 2021 indicates that Q4 severity average dollars should climb even higher.

All Sales Mix dollars for Q3 saw double digit increases over Q3 2020.  Parts dollars saw the highest increase of 20%.

Table 1: Sales Mix Percent for Quarter 3 of 2019, 2020, & 2021

The Mechanical and Frame Q3 Labor Mix Percent increased compared to the same quarter in 2020. Mechanical Q3 Labor Mix Percent trended up, while Body and Paint Q3 Labor Mix Percent continued its downward trend over the last 3 years.

Table 2:  Labor Mix Percent for Quarter 3 of 2019, 2020, & 2021

Table 3:  Average Labor Dollars for Quarter 3 of 2019, 2020, & 2021

All average dollar categories in Q3’s Labor Mix showed increases compared to same quarter last year. Body and Miscellaneous had the largest increases of 11.4% and 16.4% respectively.

We revisited our previously reported value of approximately $700 for Average Sublet Dollars and discovered a calculation error within the aggregated data set.

Our updated table now reflects year over year increases for Sublet, Paint Materials and Shop Supplies and  double digit growth compared to 2019.

Thank you for your continued interest in the industry metrics provided.  

About PPG AdjustRite:
The PPG AdjustRite Commercial Estimating system is an industry-leading platform in the medium-to-heavy-duty equipment repair and claims industry. This system is a web-based, fully mobile application, driven by a comprehensive database of commercial vehicles and equipment including: tractors, trailers, trucks, boxes, motor coaches, RVs, and buses. To learn more about the PPG AdjustRite Commercial Estimating System, visit .

April Conference to Focus on EVs, ADAS, and Calibrations for the Heavy- & Medium-duty Collision Repair Industry

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Katy, Texas, February 16, 2022 – Electric vehicles, alternatively fueled vehicles, and those equipped with advanced driver assistance systems (ADAS) are posing new challenges in the collision repair industry. The challenges extend beyond repair and include concerns with safety and proper handling. Collision repair shop owners and managers, particularly those dealing with Class 5-8 vehicles, are finding their technicians and insurance partners with more questions than answers. Most are not clear or are challenged with the required repair procedures, estimating accuracy, needs for scanning, diagnostics, calibrations, and more.

With vehicle production, sales, and on-the-road appearances of these types of vehicles increasing daily, accidents involving these vehicles are beginning to ramp up. This year’s HD Repair Forum will focus on the impact of new vehicle technology and prepare the heavy- & medium-duty collision repair industry for the ever increasing number of electrified and ADAS equipped vehicles on the road today. 

Taking the main stage in April is a well-known list of companies, organizations, and industry experts who will help the industry with these challenges. Organizations represented include: PACCAR, Rivian, I-CAR, the RV Industry Association, NGVAmerica (Natural Gas Vehicles for America), TEXA and many others.

Attendees of the two-day conference will gain valuable insight on the latest trends with electric, LNG and CNG vehicles, ADAS, repair safety, best practices relative to alternative fuel vehicles and new vehicle technologies, as well as provided with staffing solutions. For more information on the educational sessions, sign-up for our e-communications and visit the HD Repair Forum website to review the event agenda

The HD Repair Forum is the only event dedicated to serving collision repairers and their industry partners in the heavy- & medium-duty markets via education, information, and networking opportunities. The HD Repair Forum is scheduled for April 5th-6th at The historic Hilton in Fort Worth, TexasEarly bird registration ends this Friday and sponsorship opportunities are filling up. Companies interested in having a presence at the HD Repair Forum are encouraged to book now as sponsorships are limited. More information can be found on the sponsorship page of the website or by contacting us at 281-819-2332.