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Archive for July, 2020

State of HD Collision Repair Industry & Automated Trucking Information Shared on Episode One of HDRF Webinar Series

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The HD Repair Forum (HDRF) kicked off the first of six webinars scheduled for 2020. These webinars are free of charge and made possible by these industry sponsors, www.hdrepairforum.com/sponsors.

Richard Bishop, President of Richard Bishop Consulting, kicked off the event with a presentation on automation in heavy-duty trucking appropriately titled, Robots on the Road: Outlook for Automated Trucking. The information shared provided attendees with a look at the evolving technology on today’s truck. Truck manufacturers are incorporating advanced driver assistance systems at an accelerated pace, and partnerships like Navistar and TuSimple’s recent announcement are another confirmation of that fact. Semi-autonomous vehicles will be in your bay sooner than later and repairers need to be prepared.  

Richard’s subtle and indirect message to attendees was very clear – your business needs to continue to evolve and embrace change. Preparing for the future starts with understanding trends and building a foundation within your business to adapt to the change. Investing in tooling, training, and equipment will ensure your business will be able to insure, estimate, repair, and service the most modern vehicles.

Following Bishop’s presentation, John Webb, President of TenPoint Complete shared a subset of the results from the HD Repair Forum’s inaugural collision industry survey. Additional results are set to be provided in a future webinar. 

“The goal of the survey is to provide benchmark data on the HD collision repair industry with the intent of expanding its content annually. The results included some surprising information on the current state of HD collision repairers,” explained Brian Nessen, HD Repair Forum’s CEO. 

87% of repairers surveyed stated that despite the pandemic, they felt positive about their business and prospect for the future. Conversely, 13% of respondents said their business was severely impacted by the pandemic. Although not shared on the call, this is in stark contrast to the automotive collision repair industry that has been severely impacted by the pandemic.

Another enlightening statistic pulled from the survey includes what can only be characterized as “great news” for progress in the industry. Less than 60% of the shops surveyed repair frame damage within their facility.

This presents a promising opportunity to educate the industry on the added value on-site frame repair can provide. As it relates to cycle time, it also highlights a problem and potential smoking gun within the industry. Could part of the reason for elongated cycle times be a by-product of sublet repairs, since so many collision shops do not have the ability to repair frame damage in house?

Another surprising statistic coming from the survey is the number of HD collision shops that do not use an electronic estimating system.

It’s alarming because most developed and mature industries have already come to wide-spread adoption of this type of  technology. These statistics could be an indication that the industry is lagging with a lot of opportunity for growth and improvement.

Much of the data found within the survey is “industry first” and uncovering this data will support businesses across the industry in their decision making process.

The HD Repair Forum continues to grow its reach and identify shops that offer heavy-duty collision repair. However, the following chart depicts the challenge it and many others have faced in answering, “How many HD collision repair facilities are there?” 17% of the shops surveyed don’t know who or where their competition is. The positive news seen below is that there may be more shops within the industry than has been suggested.

“We are committed to providing relevant and timely information to the heavy-duty collision repair industry. Our webinars are a natural extension of the annual event held in Fort Worth, Texas.” Nessen continued.

Additional insight and other results from the study presented during this one hour webinar can be found by registering for the webinar on-demand at www.hdrepairforum.com

Episode two of this six-part series is scheduled for  August 18th, 11 AM CDT. Complimentary registration, made possible by the organization’s 2020 sponsors, can be found at this link.

If you have questions about the HD Repair Forum, its webinar series, or further involvement please visit our website or contact the company’s Communications Director, Jennie Lenk at JennieL@hdrepairforum.com

SCA Appraisal Launches Dedicated Department of Insurance (“DOI”) Re-inspection Unit: Names Jose Hermida Unit Leader

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Burbank, CA – In response to the growing demand of insurance carrier clients for Department of Insurance “(DOI”) re-inspections and regulatory compliance, SCA Appraisal has launched a newly-formed DOI Customer Success Unit.  Most SCA clients know Jose Hermida as he has been servicing SCA clients for over 20 years and is a client favorite. Jose will be leading the new DOI- CSU program.

“The regulatory environment in some states is becoming ever more complex and compliance is critical for our clients.  The establishment of a dedicated unit ensures that compliance.” says Tim Davis, President of SCA Appraisal.  “Being able to meet the unique needs of our clients in specifically-regulated markets with the DOI program further illustrates our evolution from an independent appraisal company to an integrated appraisal company.”

Clients will have three program options within the DOI program.  Specific vehicles can be assigned for re-inspection.  A selection of vehicles can be made by SCA based on geography and claim count.  Or, clients can opt for a fully-managed program that uses rental car logs to identify re-inspection opportunities in order to meet compliance.  In all cases SCA provides the necessary re-inspections and supplemental reporting.

In business since 1979, with franchise and supplier resources in all 50 states, SCA is a leading provider of private passenger auto, specialty, heavy equipment and financial services appraisals.  For more information, or to request a demonstration, please contact ClientServices@sca-appraisal.com.

HD Repair Forum Hosts Webinar on Automated Trucking; HD Collision Repair Industry Survey

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Katy, TX, July 8, 2020 – The HD Repair Forum will host a two-part online program next Thursday, July 16, that provides insight on the most current technology in today’s heavy trucks and what challenges the industry will face. The program will also present the results from a recent survey of the HD collision repair industry. 

The first half of episode 1 features 2nd Vice Chair of the American Trucking Association’s Automated Driving Study Group, Richard Bishop. His expertise in vehicle automation will provide attendees with insight on Robots on the Road: An Outlook for Automated Trucking. Four key operational settings for Goods Movement: Controlled Environments, Streets, Resource Roads, and Highway will be discussed along with some of the larger implications and key challenges automation is bringing to the industry, including impacts on estimates.

The second 30 minutes of this webinar will take a look at the results from the HD Repair Forum’s First Annual Heavy-Duty Collision Repair Industry Study. John Webb, president of TenPoint Complete, will share perspectives and insights on this benchmark data, which will include a look at some of the most recent effects of the COVID-19 pandemic. 

This is the first in a series of webinars designed to provide attendees with important information about the heavy-duty industry in a condensed format. Those involved in heavy-duty collision repair will not want to miss this unique opportunity to learn more about the industry.  Register for free today. 

Organizers for the HD Repair Forum understand the need for the industry to remain connected during this challenging time. Although face-to-face meetings may not be possible in the coming weeks or months, industry advancement should not stop. A special thanks to our sponsors for their continued support of the industry and for making this possible. 

“These webinars are the first of their kind, specifically geared towards the HD collision industry. We look forward to providing our constituents industry-wide information in these digital formats.” states Brian Nessen, President of the organization. “We care about this industry and we’re committed to bringing these businesses repair information, networking, education, and training opportunities, as well as the resources needed to run a successful collision repair business.”

Time for Q&A is planned at the end of each presentation. 

To attend, complete the registration form, save the hour, and dial-in next Thursday, July 16th.

Questions can be forwarded to the organization’s Director of Communications, Jennie Lenk.