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Archive for September, 2018

The HD Repair Forum Secures Date and Location for 2nd Annual Heavy-Duty Collision Repair Conference

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The HD Repair Forum announces it will host its second annual conference for the heavy-duty collision repair industry on April 2-3, 2019 in Fort Worth, Texas at the historic Hilton Fort Worth.

“The inaugural HD Repair Forum was a success. Our goal was to bring the decision makers and influencers of the industry together with the hope of helping drive improvement for all industry stakeholders. As evidenced by the list of attendees and the level of engagement, the Forum clearly fills the need. Attendees were able to share, learn and network with the leadership in the heavy-duty collision repair industry,” explains Brian Nessen, co-founder of the HD Repair Forum.

The 2018 conference featured technical and management training from some of the most well respected companies and trainers in the industry. In addition, executives from Navistar and Peterbilt, discussed their new vehicle technology and the challenges repairers will face in the future. Several co-located meetings, such as AkzoNobel’s 20 group, were held during the week that brought in some of the best repairers in the United States and Canada. The vendor expo brought high visibility to supporting organizations that are committed to serving the industry.

“Our goal is simple,” states Nessen. “Provide heavy-duty collision repairers with an avenue to collaborate with the key influencers in their business. Vehicle manufacturers, insurers, independent appraisers, information providers, tool & equipment suppliers, paint manufacturers, and paint body & equipment suppliers are welcome.”

The HD Repair Forum expects its second conference to bring additional OEM participation, to continue the discussion on industry repair standards, as well as provide relevant training and education for shop owners and managers.

For more information on the HD Repair Forum and its second annual conference check www.hdrepairforum.com for evolving updates.

To sign up for the monthly newsletter and get event updates straight to your inbox, go to: www.hdrepairforum.com/contact-us

For sponsorship opportunities, or inquiries on collaborative development please contact Jennie Lenk at 281-819-2332.

 

PPG Releases Commercial Training Schedule For Fall 2018

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PPG has announced its Commercial Coatings training schedule for the fourth quarter of 2018. Classes cover a wide variety of subjects and are designed to ensure that paint technicians stay up to date with their commercial refinish certification and knowledge of PPG commercial coatings products, processes and technological advances.

Led by expert PPG trainers, the commercial coatings training classes are held at PPG Business Development Centers and numerous field locations across the U.S. and Canada. The courses take one to two days and provide extensive classroom instruction along with hands-on work in the spray booth. Technicians are given generous opportunities for informal discussions and Q&A sessions with the trainers.

Commercial training courses cover PPG premium brands including the DELFLEET ESSENTIAL®, DELFLEET® Evolution and PPG commercial performance coatings (CPC) product lines, with certification and recertification offered for the Delfleet family of products. Programs encompass a comprehensive range of topics from product selection, equipment and color tools to surface preparation and paint application best practices. Classes are also offered for PPG’s ADJUSTRITE® commercial estimating system. Classes are available in Spanish and French in some locations.

PPG refinish technicians must be certified and then recertified every two years to make certain they stay current with ever-evolving industry developments. When PPG paint technicians and their respective collision centers are certified, the centers may offer the PPG Commercial Vehicle Paint Performance Warranty to their customers, providing a valued edge over the competition. Technicians must maintain their PPG certification in the Delfleet Essential or Delfleet Evolution paint line for the collision repair center to continue participating in the PPG commercial warranty program.

Course descriptions with October, November and December dates, locations and registration instructions can be found at us.ppgrefinish.com/training.

For more information about PPG refinish products, visit www.ppgrefinish.com or call
(800) 647-6050.

Road to Green: Is Your Heavy Duty Shop Addressing the Reality That is Now Here?

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There is no doubt about it that changing times are here. That is an obvious statement yet I see many HD shops carrying on their business “as usual” thinking as long as we are busy, life is good.

I wish it was that simple, but unfortunately it is not.

Consider answering these few questions about your own operation and don’t get caught in the trap of saying “that does not apply to us”. In reality they all apply to every HD shop out there. Take the time and really think about the depth of the questions and how they affect your business.

1.         The future is here. We face increased competition and shrinking margins. What will be the long-term effect on the business? What should we measure now to catch our business trend lines and what should we do about the facts we find out about in our business?

2.         We need to understand our target heavy duty commercial clients better. Who are they, and what do they really want?

3.         Finding and retaining top staff is a challenge. What must we do daily in our business to attract and retain the best of the best in our total team development? How can we afford a proper benefit package and what should we cover in benefits to have a positive impact on the team and the business?

4.         We must deliver compelling client value and experiences that attract A-List clients. What should be our game plan to differentiate ourselves from our real competition and build long-lasting relationships?

5.         We need to do more business with our existing clients. Are we measuring billed hours per client accurately? Where should we be with this number as an average per RO? Do we have a strategy to increase our average billed hours per RO?

6.         Some of our current and target clients may not be aware of all the “value” we offer. What do we need to bring to their attention?

7.         We don’t charge as much as we should. Do we lack confidence in the value we bring? Is there some other obstacle that prevents us from charging properly? How are we going to fix that?

8.         We need to develop an effective communication strategy. Are we telling our value story effectively? How can we break through the commercial confusion and apathy in a HD world that is overloaded with communication?

9.          We face regulatory pressures and environmental restrictions that make operating our business a challenge. How do we build additional costs into the business to overcome things we can’t control?

10.         We need to increase bottom-line profitability. What is our target percentage increase? What must become our key focus to achieve that result?

These are just a few questions addressing the new reality that is here.

Are you taking the time to think things through to address the future of the business and properly document a game plan to insure your HD shop is going to move forward?

When was the last time you attended a HD Business Management class that addresses these issues?

Perhaps it is now time to truly learn “how” to become a CEO of your own business. In reality, that is your position in your company and your entire team is looking at you for the solutions to ensure the business remains prosperous and dealing with all the challenges ahead.